Thanks Herold for this clear contribution.

You are perfectly right: Knowledge management has to be smart, soft, liquid in order to convert & convince the individuals to share their knowledge with the others. People are sharing their knowledge in an informal context, but not in a formal context, i.e. at work, inside an organization.

Strong and tough structures generate stress, fear and distrust. That's the big mistake of many managerial strategies today and the failure of sustainable open innovation processes.

In many organizations the new collaborative tools which could generate innovation, ideas, connectivity, and a sort of wikinomics, like wikis, web-based online platforms are installed, but remain empty shells because the co-workers, colleagues, don't want to "open their last little competitive advantage."