Sense-making seems to be challenging especially when there are full of diversity. To me the diversity does not just come from genders or races, and even more frequently from people with different styles and different life experiences. It is hard for us to understand or have high enough sensitivity to an issue, if we have not personally experienced it directly or indirectly. I know Karl Weick talks a lot about sensemaking. I am curious about what are your take or insights on sense-making in relationship to KM or in general?