Cook's piece should be nailed to every wall, nay, printed in large type on a wall in every room of every organisation. Especially this bit,
Human operators have dual roles: as producers & as defenders against failure.
All practitioner actions are gambles.
Human practitioners are the adaptable element of complex systems.

But it also has a corollary that too often goes unsaid, that every time an organisation acts to remove human operator flexibility from the system, or to remove those operators completely, it reduces the only source of flexibility to respond to novel situations.

Unions always understood that, short of a strike, the surest way to cripple an organisation was to "work to rule". As organisations become more and more dependent on non-human operations, they move ever closer to a situation where they will be working to rule and hence crippling themselves.

This, BTW, is quite probably the best outcome we can hope for from organisations run by people who think in that way.