"" Fads like business analytics, knowledge management, and big data will never make organizations fit for complexity.""

This point reminded me of a much-overlooked book from 15 - 20 years ago (1996) titled "Fad Surfing in the Boardroom - Managing in the age of instant answers"

I found the book very well-done, excoriating much of the consulting industry (and its clients). regardless of its quality, it clearly hasn't had much impact on the issue / problem ;-)