Hi Harold, thank you for enabling me to sharpen my thoughts on this complex topic! I have a question also: in your picture of WOL and LOL you relate 'collaborative aspects' to the intranet and I find it hard to see that connection. The intranet as I know it is mainly a top-down communications instrument and of course in that sense it may contribute to a shared sens of direction but why do you relate it to collabaration?