In reply to Koen Platteeuw.

My observation is that individuals don't care about the CMS. They need ways to create content, make sense, and share things easily. This is PKM. The organization can worry about content management, by curating what is shared by individuals, on their terms. On the graphic, the CMS can be the "org records" on the right. What connects these two is the ESN, where conversations happen. So it is not the CMS that connects, but the social network. The CMS is the system of record.