In reply to Jill.

That's the big challenge, Jill. It takes leadership that is willing to take some chances. Perhaps they are more comfortable funding start-ups than implementing change within. In any case, they should be propagating new ideas for the future. If you look at RIM, it is obvious that Blackberry is no longer a major player in the smartphone market. However, the company has planted many new seeds that may create new companies even bigger than RIM was. However, my particular audience for this post was government departments, who have an obligation to remain relevant to the citizenry they serve.