Harold, I heard this interview the other day too. A thoughtful piece that made me reflect about the 'human' in my humanity and how we all respond so differently to technology. Your post served as a great platform to think about this more deeply. I am especially mindful of your distinction between routine standardized work and non-routine customized work and the shift from labour to talent.

I have a similar distinction but I it comes from the need to redefine what we call ‘work’.

To me, rethinking jobs is more about rethinking the definition of work itself. Instead of looking for jobs, should we perhaps focus on where, as humans, we can add most value within a workflow. That's our real ‘work’. ‘Jobs’ can be done be the machines. Making this fundamental shift from jobs to work means creating more opportunities for us to reskill, rethink and rewire ourselves.

I am reminded of this quote by architect and systems theorist, R. Buckminster Fuller who said, “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

The existing reality is that technology is making some jobs obsolete. We can't fight technology. The only way forward is to redefine what we call work.