In reply to Shaun Browne.

I am not against standardization, Shaun, only noticing that standardized work is continuously getting automated. Any process that can be put into a flowchart will become a computer program. We see this for everything from mortgage applications to radiology. People can never be better at standardized work than software & machines. Machines should make Tylenol, if they are not doing so already. Machines are already driving cars. Soon machines will be doing all sorts of standardized surgery. The future of human work is not in standardized processes & procedures.