Harold,

This post raises some interesting issues. While I agree that creative work adds incredible value to people, there is still a need for standardization, especially in regulated industries, such as food processing, pharmaceuticals, and most forms of manufacturing. while creative approaches are important and growing sectors of the economy, there is still a place where training processes if there are a significant portion of the skills, knowledge, and behaviours employees require. I'm not sure that there are creative approaches to making Tylenol, at least not ones approved by Health Canada.