Harold: Good post. it makes me conclude that a determinant test for a leader is what is the knowledge flow index of his team? Lack of knowledge flow in a group shows an everyone-for-oneself attitude, ie a group of loose people that can inter-fail repeatedly with knowledge gaps ending up in whatever product or service they are providing. Who would use such product or accept such service ? If only the consumer had a view on the product /service labeling the knowledge flow index . Thanks for helping with the knowledge flow Said