I've appreciated a past post or two you did about Cinefin. As I recall, I used one on my blog years ago. As I rush by today, I have just one quick comment / question about this post: That diagram by Berg shows COMPLEX at a lower level than CHAOTIC. That strikes me as wrong, for COMPLEX is at least somewhat knowable and manageable compared to CHAOTIC. — the latter's unknowables seem more daunting that the former's unknowns, over time..Yes? No?