The 'system' I keep seeing is based on the assembly line model of Henry Ford. It's used to fill every business process void, including training. We see it when dealing with any Customer Service phone queue. Customers are handled like hot potatoes. Shuffled from one so-called specialist to the next.

It's also in the university system, where we force students to go from one office or classroom to another, sending the message that they serve the organization and not the other way around. Ironically, there may be some benefit to this perception. But I digress.

I saw an alternative one year at Dalhousie when the faculty went on strike for a month. Having the professors walk around the university with colleagues from other departments created more interdepartmental collaborative projects than any other initiative (I have only subjective opinion to back this up).