Re-read this several times. Hits all the pain points. Too many workplaces don't have the basics in place. Absolutely. New and shiny get all the attention. We need a John Wooden of the corporation--John Wooden being the famous basketball coach whose first order of business was to teach athletes to tie their shoes.

It always baffled me that something so time-consuming as meetings is never given proper attention. Or knowledge management. I see Box folders all over the place with no rhyme or reason.

And you bring it up and people roll their eyes!