Posts By: Harold Jarche

moving beyond training

Working smarter means that everyone in an organization learns from experience and shares with their colleagues as part of their work. Training is not enough — see the missing half of training. We cannot know in advance and prepare formal instruction for everything that people need to learn on the job today. The 70:20:10 framework… Read more »

an assumption of knowledge

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Word of the day is ‘sequaciousness’ (17th century): the blinkered, unreasoning, and slavish following of another, no matter where it leads.” —@suzie_dent “As our circle of knowledge expands, so does the circumference of darkness… Read more »

our crisis in network leadership

This pandemic has become a crisis in network leadership. Last June, I wrote — our wake-up call On 6 June 1944 the First Canadian Army landed at Normandy. It had never been tested in battle as a formation. The complications of drills in England had been replaced by the complexity of war and the chaos… Read more »

best finds of 2020

Here are some of the best of my fortnightly Friday’s Finds of 2020. Happy New Year 2021! “Hope and fear cannot occupy the same space. Invite one to stay.” —Maya Angelou “The first and final thing you have to do in this world is to last it and not be smashed by it.” —Ernest Hemingway… Read more »

carol of the masks

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds and these are the last ones for 2020, a year few of us will forget. So shaken as we are, so wan with care, Find we a time for frighted peace to pant, And… Read more »

sometimes perfection is the enemy of the good

While many of our professions and organizations can deal with some complexity, few are adapted to deal with chaos on a large scale. Chaos — violent political action, climate change, pandemic — require structures that promote curiosity and resolve. With frequent chaotic events to deal with we have to organize in temporary, negotiated hierarchies that… Read more »

let’s stop the war of words

A November 2019 article in the British Medical Journal showed how difficult it is to change peoples’ minds, especially with regards to vaccinations. Facts don’t change peoples’ minds. Lesson 2: don’t bring a fact to a narrative fight Experts and health professionals can arm themselves with white papers, peer reviewed studies, and symposia; but if… Read more »

a global clown show

In 2007 I was concerned that Facebook was selling personal data. That same year I asked if there could be a public alternative to Facebook. By 2010 I had left the platform. This year, after our local newspaper closed, I commented that we are now dependent on this global corporation — that uses our data… Read more »

the selfish and the selfless

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “If you have selfish, ignorant citizens, you’re going to get selfish, ignorant leaders.” —George Carlin The Lesson We Should Have Learned From 2020 — But Haven’t by @umairh What is the thing the East… Read more »

get out of the office

In one of my first projects as a freelancer 17 years ago, I was brought into an existing client relationship with a hospital network. Our team had been contracted to develop an e-learning program for nursing staff. I was able to negotiate a ‘confirmation of the analysis’, as I had not been involved in the… Read more »