“Everything has been said before, but since nobody listens we have to keep going back and beginning all over again.” —André Gide (1869–1951)
How do we rebuild trust in expertise in a world filled with conspiracy theories and distrust of institutions?
Experts and leaders have to shift their values toward transparency, honesty, and humility in their communications and actions, being upfront about the limitations and uncertainties of their knowledge, acknowledging mistakes and failures when they occur, and being open to feedback and critiques. By showing that they are not infallible or above accountability, experts can help to dispel the perception of elitism and disconnection from the public.” —Joan Westenberg 2024-04-09