PKM Workshop

Helping professionals become knowledge catalysts

Learn how to become a knowledge catalyst in your field

Helping professionals become knowledge catalysts because the best leaders are constant learners (Harvard Business Review).

“Imagine you’re trying to fix a problem, dealing with a crisis, or even just replying to someone, responding to a query, thinking about a possible solution. Most people deal with the issue at hand. That’s great already!

But if your KM meta reflex kicks in, all of a sudden you see another arc:

Hold on a minute! Is this a one-off? Or something likely to happen again? What can I do here and now that will not only help in the moment, but save time for me, and possibly others, in the future?

THAT is the meta reflex that gives you an edge. And it’s personal knowledge mastery at work. It is to knowledge management what meditation is to life. It’s the open secret that helps you avoid the hole in the road. Repeatedly.” —Ewen Le Borgne

Personal Knowledge Mastery

Imagine spending less time looking for files and reference documents. How would a diverse international community of fellow professionals help you with your current work or to find new work? What would you do with a network you could call on to get trusted advice? What if everyone you worked with had a similar network? Innovation is not so much about having new ideas as it is about making connections. The more connections you have, the greater the chances for new ideas. More and more of our work is focused on generating ideas, rather than producing replicable results. Machines produce stuff, people produce ideas.

For Organizations

  1. Faster sharing of knowledge
  2. Greater potential for innovative ideas
  3. Increased connections to knowledge outside the organization

For Individuals

  1. Develop knowledge networks for continuous learning
  2. Find communities of practice to help make better decisions
  3. Create a disciplined approach for professional development that reduces cognitive load

Recommended by Practitioners

“The more I am out there chatting to clients, the more I realise that your PKM approach is the number one critical skill set.  Any way I look at it, all roads seem to end there.  It is the foundation.  That’s why I thought this is where they need to start – and not just the employees – everyone including the managers.” —Helen Blunden, AU

“Harold has very carefully put together an online course designed to help participants learn to collate, make sense of, and add value to specialist web content. As we rapidly transition towards volatile and uncertain work landscapes, being able to quickly digest and derive meaning from increasing volumes of information will become an increasingly necessary skill, in order to remain relevant at a human level. In this, I feel Harold’s course is ahead of the game, and I’d thoroughly recommend the course as essential learning in the future of work.” —Cathryn Barnard, UK

“PKM is the perfect ‘tool’ for supporting culture change in both your organization and those you interact with.” —Kate Ensor, US

More Info

PKM Workshop Brochure (PDF)

PKM Video Presentation

Contact Harold for more information.

The Personal Knowledge Mastery workshop is conducted over 60 days, comprises 18 activities spaced through nine weeks, in addition to resources, links, and tips. Each Monday & Thursday a new assignment is posted in the online community space. People can work on their own or share in the discussion forum with other participants as they like. Harold is available to personally support all participants. At the end of the workshop, an additional week is provided for reflection or catch-up, so participants have access for eight weeks in total.

The discipline of PKM helps to develop four core work skills, identified by the Institute for the Future:

  1. sense-making
  2. social intelligence
  3. new media literacy
  4. cognitive load management

This workshop has had hundreds of participants from around the world. Open workshops are scheduled several times per year, depending on demand, and participants work as part of a cohort to encourage social learning.

See workshop outline below. Registration is confirmed within 12 hours (usually faster) with email instructions and a copy of the PKM Handbook.

Next Public Workshop Starts — 13 January 2020

Register early and save $100 — $(CA)400* — includes 1 year membership to the perpetual beta coffee club

* ± €275 —  Regular price $500
15% HST included for Canadian purchasers
No refunds (deferrals & substitutions may be arranged).
Registrations are confirmed by e-mail within 12 hours.
Not enough time? Participants may enrol in a subsequent workshop at no additional cost.

On-site or custom PKM workshops


“I signed up, read a few pages, already had 2-3 deep learnings! BOOM!” —Jonathan Anthony

“As a master mapping out a pathway for followers, I think you’ve neatly avoided the common trap of being overly prescriptive and kept it to a minimum of discrete steps.” —Chris Mansell

“This exercise has been great (the course has paid for itself already!) in identifying a blind spot.” —Shaun Coffey

“Your workshop with its very valuable content is very meaningful – and helpful to me. Especially ‘Perpetual Beta – strong beliefs, loosely held’ made me say YES! A lot of other times when I was reading your words I just thought ‘thank you’.” —Workshop Participant

“Therefore, if I were to comment on this program, Harold, I’d have to say it’s brilliant: it offers something for all of us. But it’s up to each of us to take what you offer; make SENSE of it and filter it to identify information that is immediately useful vs useful later vs less useful, then SHARE key insights formed as a result of having gone through this process.” —Chemene Sinson

“I encourage you to sign up for the workshop in Personal Knowledge Mastery.” —Kenneth Mikkelsen

Workshop participants come from a wide variety of organizations, including:

Amazon, MasterCard Foundation, National Health Service (UK), University of Kent, United Cities & Local Governments, SSAT (UK), Autodesk, BC Patient & Safety Council, University of Nebraska, National Australia Bank, Ontario Trillium Foundation, Deloitte, Carleton University, Chartered Institute of Personnel and Development, European Environment Agency, Target, CITI, CGI, AT&T, Roche, Verizon, The World Bank …

Frequently Asked Questions

What will I learn?

  • how to examine and visualize your professional networks
  • how to be mindful of your connections, online and otherwise
  • an understanding of some new tools that can help with your sense-making
  • how to continuously share and communicate in order to make sense of a complex world
  • how some of the ideas, concepts, and methods discussed can become part of your regular routine
  • workshop learning methodology — modelling

How much time does the workshop require?

Three hours per week is suggested, but more may be necessary to go deeper if desired. Note that there is an additional week set aside to catch-up and reflect.

Where do we post our work?

You may add a comment to the activity post, post to your own website, or mention it on Twitter, using the #PKMastery hashtag which Harold follows. It is up to you how much and where you share. You may keep all your thoughts private if you wish.

How can I keep up to date?

There is an email subscription on the navigation bar to be notified of new activities.

Are there any scheduled live activities?

Due to time zone variations, it is very difficult to schedule live sessions. However, Harold is available for a live chat on request. Skype or Harold’s account are the preferred methods.

Workshop Outline

Comments and reflections are all done via the website as threaded discussions, so there are no specific dates or times to attend. Harold Jarche provides coaching, advice, feedback, and other resources as needed. Harold is also available via audio or video conference. Discussion is encouraged so that people can learn from each other. For participants, the more they give, the more they get.

1. Networks, Communities & Teams

  • Mapping Networks
  • Finding Communities
  • Narration of Work

2. Seek > Sense > Share

  • Filters
  • Platforms
  • Adding Value

3. Critical Thinking

  • Understanding Media
  • Tentative Opinions
  • Evaluate

4. People

  • Experts
  • Connectors
  • Seekers & Catalysts

5. Curating

  • Topics
  • Comparing
  • Creating Content

6. Establishing Your Practice

  • How others practice PKM
  • Reflecting
  • The First Step

“Harold guided us in assessing our needs and setting realistic goals. He revitalized the global network by demonstrating the value of focusing on people instead of tools, as well as the introduction of his PKM model (seek-sense-share).” —Senior Analyst, Global Pharma Company