Social & Informal Learning at Work

A pragmatic approach for supporting workplace learning, especially distributed teams and organizations.

“Wow, this workshop has been a game-changer for me. Thanks so much for leading the way; the background info and actionable steps are really effective.” —Neal Peterson, Senior Learning Designer, R&D

The aim of this workshop is to cover the components of a modern workplace learning strategy that includes

  1. training,
  2. performance support, and
  3. social learning.

It is designed for teams working in training, organizational learning, human resources, and organizational development. The workshop comprises nine main activities, plus resources, links, and tips.

This 4-week workshop is available online privately for teams & departments up to 12 participants.

Cost — $(CA)6,500 or $(US)5,000 or €5,000

Contact Harold


It can be difficult to move a traditional training organization directly to a social learning focus.  Often it is easier to start with performance consulting and then expand to social and collaborative learning. This reflects my own career as a military training development officer, later becoming one of the first Certified Performance Technologists in Canada, and then getting immersed in social networks for learning and performance.

Activities for the workshop are posted in the online space: every Monday, Wednesday, & Friday over the space of three weeks. An additional week is provided for discussion & reflection to conclude the workshop. The nine themes (plus reflection & summary) are shown in the image above.

Each week an online video chat is scheduled with Harold and your team.

Here are some comments from previous workshops.

“This workshop helped focus and situate the core elements that needed consideration in the development of a learning transformation strategy at a major financial institution contact center.” —Nancy Slawski, Senior Learning Consultant

“This workshop has been enormously helpful. Thanks Harold. It has joined up the dots and consolidated lots for me. It’s been very practical too.” —Helen Crump

Participants have come from a variety of organizations, including:
Adroit IG, Snow Software, Scotiabank, KPMG, AT&T, University eXtension, Swisscom, Roche, Unilever …

increase insights through informal and social learning


Further Information

a useful model – 70:20:10

Video: Harold Jarche on Social Learning (2.5 minutes)