Once again, I have to thank Dave Pollard for an insightful post and another model I can use for online community development. Dave looks at the processes that could enable mainstream media to remain relevant in the Internet age.
Adding value to information is an important aspect of online communities, especially business and learning-related ones. The community manager can ensure 1) that environmental scans are done; 2) canvassing of members happens; 3) analysis & questionning is ongoing; 4) suggestions are made and 5) information tools (e.g. checklists) are developed. The community manager also organises the peer-to-peer events that are important to maintain the community.
You could use this chart of Dave’s as part of the job description of anyone starting a community of practice.