Jay Cross refers to the March Issue of CGI Technology Viewpoints, which covers this Canadian company’s experience in implementing informal learning practices. CGI is discussed in detail in Jay’s book.
This is a good reminder for the naysayers (it can’t be done here) to see what a large corporation can actuallly implement. Here is CGI’s “bottom line” on informal learning:
- When creating an environment that blends a rich mixture of available technologies to drive optimal collaboration, organizations don’t need to invent anything fundamentally new.
- Be creative, taking advantage of what’s already in place within the enterprise, and look at open source options as an inexpensive but viable way to build a robust collaboration infrastructure.
- Collaboration doesn’t require a large systems integration exercise when you leverage what’s already readily available and proven.
