Here are some of the things I learned via Twitter this past week [I wonder if I’ll have to add Google+ to this process some day soon?].
@denniscallahan – “Knowledge is constructed, not transferred ~Peter Senge”
My answer, and it’s a perfectly reasonable and well-research answer, is that nothing is transferred. That the whole idea of “knowledge transfer” is a handy fiction that we have created over the years, as simple folk, to function as shorthand for what we know is a much more complex process.
Probably the best intermediate position a person can attempt here is something like “knowledge replication“. That’s what’s actually happening in a lot of people’s theories. We know that the sending of a message from one person to another involves a state change. The signal (another handy fiction; let me have it for now) crosses through several media en route from sender to receiver. Thus questions of signal integrity arise, the problem of distinguishing signal from noise, and all the rest of it.
[Gee, I used to have the job title of Knowledge Transfer Officer ;)]
@PhilMcCreight – “Productivity is for robots. Humans should be inefficient” – @kevin2kelly via @jhagel
@heathervescent – “Paquet’s Corollary: Paradigm shift rests on the shoulders of people who disregard current success metrics and replace them with new value lenses.” HT @sebpaquet
Gamification & work – by @johnt via @petervan @timkastelle
Not all people at work are engaged as they don’t have the “wanting” and “liking”… for some people it’s just a job. Whereas gamers choose to play games as a recreational activity, and they are fulfilled from doing so. Most of us have to work, and some don’t really like our jobs … sure organisational design can make it a more enjoyable atmosphere if it is recognised that people spend more time at work than with their families, but this won’t guarantee total engagement … it’s only part of the solution.
@DavidGurteen – “Theory is knowledge that doesn’t work. Practice is when everything works and you don’t know why. ~ Hermann Hesse”
@lirons – “When the great lord passes the wise peasant bows deeply and silently farts. ~ Ethiopian Proverb”