Friday's knowledge constructions

Here are some of the things I learned via Twitter this past week [I wonder if I’ll have to add Google+ to this process some day soon?].

@denniscallahan – “Knowledge is constructed, not transferred ~Peter Senge”

“knowledge transfer” is a handy fiction we have created – by @downes

My answer, and it’s a perfectly reasonable and well-research answer, is that nothing is transferred. That the whole idea of “knowledge transfer” is a handy fiction that we have created over the years, as simple folk, to function as shorthand for what we know is a much more complex process.

Probably the best intermediate position a person can attempt here is something like “knowledge replication“. That’s what’s actually happening in a lot of people’s theories. We know that the sending of a message from one person to another involves a state change. The signal (another handy fiction; let me have it for now) crosses through several media en route from sender to receiver. Thus questions of signal integrity arise, the problem of distinguishing signal from noise, and all the rest of it.

[Gee, I used to have the job title of Knowledge Transfer Officer ;)]

@PhilMcCreight – “Productivity is for robots. Humans should be inefficient” – @kevin2kelly via @jhagel

@heathervescent – “Paquet’s Corollary: Paradigm shift rests on the shoulders of people who disregard current success metrics and replace them with new value lenses.” HT @sebpaquet

Gamification & work – by @johnt  via @petervan @timkastelle

Not all people at work are engaged as they don’t have the “wanting” and “liking”… for some people it’s just a job. Whereas gamers choose to play games as a recreational activity, and they are fulfilled from doing so. Most of us have to work, and some don’t really like our jobs … sure organisational design can make it a more enjoyable atmosphere if it is recognised that people spend more time at work than with their families, but this won’t guarantee total engagement … it’s only part of the solution.

@DavidGurteen – “Theory is knowledge that doesn’t work. Practice is when everything works and you don’t know why. ~ Hermann Hesse”

and finally:

@lirons – “When the great lord passes the wise peasant bows deeply and silently farts. ~ Ethiopian Proverb”

3 Responses to “Friday's knowledge constructions”

  1. John Tropea

    Harold…Andrew Gent left a pithy comment on my post

    “I think the defining difference is that games are *designed* to be engaging. Employment, on the other hand, despite intermittent “satisfaction surveys” and pats on the backs, is generally designed to achieve some goal separate from the employee’s personal interests.”

    • Harold Jarche

      I very much agree with John Bordeaux’s perspective, especially the lines preceding your quote: “Having read through the first two principles, it should now be evident that relating what we know via conversation or writing or other means of “making explicit” removes integral context, and therefore content. Explicit knowledge is simply information – lacking the human context necessary to qualify it as knowledge …”


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