Interesting finds that were shared on Twitter this past week include:
“You are what you repeatedly do. Excellence is not an event it is a habit.” ~Aristotle – via @simpletonbill
“Innovation – a definition: (in a holistic sense) – the realization of new ideas that contribute to sustainable changes” @JonHusband
“If innovation means we are temporarily incompetent because it’s new, then continuous innovation means continuous incompetence.” @Downes
“the single most important management skill to develop is a tolerance for ambiguity” ~ @TimKastelle
How does the traditional world view of knowledge management fit in the world of social business? by @sumeet_moghe
Useful content doesn’t come up by magic. Content also doesn’t come up as a result of an imposed structure. Content arrives on platforms because some people feel a strong ownership for it and believe that there’s value in sharing it. Over a period of time they use metadata such as tags, ratings and comments to provide a layer of information and commentary to the content. Given a reasonable amount of time, the structure for all the content on the platform starts to emerge. Tag clouds help create a map for users so they can browse through the content. Search engines start throwing intelligent results for searches. User commentary, ratings and flags provide a layer of quality control over the content, helping all members of the community find the best content for the purpose.
Knowledge Management = experience-sharing NOT information-sharing – Knoco Stories
In most of the training courses I run, I ask the question “where does knowledge come from?”
Always, every time, I get the answer “Experience – Knowledge comes from Experience”. Never does anyone answer “Knowledge comes from Information”.
Never
If you don’t believe me, try it yourself. Ask people “where does knowledge come from”? and see what they say.
General McChrystal “we had a frighteningly simplistic view of recent history”
We didn’t know enough and we still don’t know enough,” McChrystal said. “Most of us, me included, had a very superficial understanding of the situation and history, and we had a frighteningly simplistic view of recent history, the last 50 years.”

