The Future of Work [link broken] refers to a CBS TV report on how people work in this 24/7 world, with computers, cell phones, and all those other gadgets. Jim Ware states that:
A world of “any time/any place” work may be wonderful for those of us doing the work, but it’s sure as heck going to complicate the world of management (final point: in spite of those complications, I think it’s well worth it).
I would go a step further and say that in a ubiquitously connected and pervasively proximate world, we need less management, not more. If organisations become more transparent in their requirements, such as clear deliverables or outputs, then less management is required.
My advice – give workers a job worth doing, the tools to do it, recognition of a job well done and then let them manage themselves.
