Posts Categorized: Work

pilots and copilots

Simon Terry has a short post on Microsoft’s new Copilot and how we should be careful in fully adopting some of these generative AI tools. LLMs [large language models] are improvements on past tools but are hardly perfect. In a world where the volume of information means many people scan everything, we need to remain… Read more »

how ideas become ideology

Several times I have referred to this observation about how ideas connect to ideology. “Ideas lead technology. Technology leads organizations. Organizations lead institutions. Then ideology brings up the rear, lagging all the rest — that’s when things really get set in concrete.”—Charles Green (2009) Here are some examples of these shifts. Ideas lead technology Hedy… Read more »

experience cannot be automated

There is little consensus, based on research, showing exactly how flight simulation should be employed. I know, I started researching flight simulation in the mid-1990’s. This is definitely an area that requires more research by those who purport to be experts in human learning. Just checking-the-box continues to be all too prevalent in training systems…. Read more »

auto-tuning work

Are we moving into a post-job economy? Can the concept of the job continue to be the primary way that people work? Building ways to constantly change roles can be one way to get rid of the standardized job, which has decreasing usefulness in a creative, networked AI-assisted economy. We should be preempting automation by… Read more »

meaningful work

Kourish Dini says that, “Mastery and meaningful work develop from guided play.” This is pretty well the direction behind my personal knowledge mastery framework and the notion of ‘half-baked ideas‘. “There is an error in our focus on productivity. I may even be labeled as a productivity talking-head. I’ve more than likely made the error… Read more »

revisiting self-determination theory

Self-determination theory states that there are three universal human drivers — autonomy, competence, and relatedness. We need some control over our lives, we want to be good at something, and we want to feel that we can relate to other people. These three drivers are what make us do what we do. Skills are just… Read more »

the knowledge artisan era

An artisan (craftsperson) is a skilled manual worker in a particular craft, using specialized tools and machinery. Artisans were the dominant producers of goods before the Industrial Revolution. ABC Co. are the Artisans of the post-Industrial era, retrieving old world care and attention to detail, but using the latest tools and processes. To ensure that… Read more »

from platforms to covenants

I wrote in agile sensemaking (2018) that radical innovation only comes from networks with large structural holes which are more diverse. This is why social networks cannot also be work teams, or they become echo chambers. Work teams can focus intensely on incremental innovation, to get better at what they already do. Communities of practice,… Read more »

time for management to grow up

In 2008, while working with a team of 40 people spread across several times zones, I suggested that we need a distributed work manifesto. This would include the requirement for collaborative documents, a group text chat, a focus on delivering content and not formatting for style, and reserving email for decisions and contracts. We are… Read more »

normal is the bias

Almost a decade ago Harvard Business Review featured Scott Berkun’s article on how Automattic, the parent company of WordPress, was able to function as a 100% distributed company. “Culture is critical. Automattic has many policies designed to empower employees and remote work is just one of them. They believe individual workers know best how to… Read more »