Posts Categorized: Management

zoom is not the problem — meetings are

When all you have is Zoom, every work-from-home office looks like an endless face-to-face video call. I have been working remotely since 2003. Video calls have been a regular part of my work and I have used pretty well every platform available. In the early days my favourite platform was Marratech, until they were bought… Read more »

slow media for the great reset

As of today, about 1 billion people are in some form of physical isolation. One of my clients, a global financial institution, has most of its over 200,000 employees at home. Many of these people are encountering distributed work for the first time. Free of the office and the commute they might be able to… Read more »

distributed liberating meetings

A great source of knowledge to plan and conduct meetings is Liberating Structures — consisting of 33 different meeting types for Revealing, Analyzing, Spreading, Planning, Strategizing, and Helping. The site links to free mobile applications — Google Play & Apple App Store — that explain what each structure is good for, how to conduct the… Read more »

managers are for caring

The evidence shows that while telecommuters create positive change, the major resistance against telecommuting comes from management. Our recent report showed that many workers we surveyed viewed managerial and executive resistance to telework as a major obstacle. Through interviews, we learned that executives saw the benefits of using flexible work to their advantage as a… Read more »

seeing the value of cooperation

Nancy Dixon tells a wonderful story about ‘Researcher’s Square’ and the hallway of learning. The whole story is well worth your time. It describes how a diverse group of mostly independent researchers who worked in their individual offices were able to cooperate and even collaborate due to a change in the built architecture. A central… Read more »

relatedness for knowledge sharing

In the HBR article Why Employees Don’t Share Knowledge with Each Other the authors find three main reasons [research paper behind a paywall]. First, people share knowledge when they are autonomously motivated, and not directed to do so, or pressured by peers. Second, cognitively demanding work is shared more frequently. Third, knowledge is shared best… Read more »

liberating meetings

In meetings, bloody meetings I covered some common issues with how meetings are conducted and also provided some ways to address these. Another form is the silent meeting, put forth by David Gasca at Twitter and used at Amazon as well. These meetings are based on the common phenomena that most attendees do not read… Read more »

meetings, bloody meetings

My introduction to organizing meetings was in the military, where different types of meetings had standard structures. The Orders Format was something any officer could recite from memory. During officer training we were shown the 1976 John Cleese film, which was updated in 1993 — Meetings, Bloody Meetings. Cleese, a manager, is convicted in a… Read more »

extracting human value

Automation + Capitalism makes for a perfect storm that many of us will not weather. Does ‘Artificial Intelligence’, the current top buzzword, really mean that we program our biases into automated decision-making systems, seal them in a proprietary black box, and let the status quo reign, with no illusion of ethics, morals, or humanity? Maintaining… Read more »

network management protocols

My principle of network management is a modern progressive remake of the principle of scientific management put forth by F.W. Taylor in 1911. “It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing… Read more »