Posts Categorized: SocialLearning

the social sweet spot

Continued from — social learning powers distributed work. Social learning is about people in trusted relationships sharing and building collective knowledge. It is part of our common evolutionarily developed ‘social suite’. In Blueprint: The Evolutionary Origins of A Good Society, Nicholas Christakis argues that this coevolution has equipped us with a “social suite” of traits… Read more »

social learning powers distributed work

Distributed work is here to stay, because many people like it, the pandemic is not over and there will be others, and market forces will seek to maximize profits and reduce labour costs. But Zoom calls all day are not going to create work environments where knowledge workers can deal with complex problems or create… Read more »

people, not algorithms

Can an algorithm defeat an algorithm? One group of European researchers think it can be done. I have my doubts “The approach involves assigning numerical values to both social media content and users. The values represent a position on an ideological spectrum, for example far left or far right. These numbers are used to calculate… Read more »

moving beyond training

Working smarter means that everyone in an organization learns from experience and shares with their colleagues as part of their work. Training is not enough — see the missing half of training. We cannot know in advance and prepare formal instruction for everything that people need to learn on the job today. The 70:20:10 framework… Read more »

debunking handbook 2020

The Debunking Handbook 2020 has just been published and is an excellent free guide to address the mass amounts of misinformation, disinformation, and propaganda that flow through our digital communications everyday and then influence real life behaviours. I have discussed some of these phenomena previously, in confronting the post-truth machines and pre-bunking the conspiracy theorists…. Read more »

supporting workplace performance

Many workplace performance issues cannot be solved through training, such as: Poor communications Unclear expectations (such as policies & guidelines) Inadequate resources Unclear performance measures Rewards and consequences are not directly linked to the desired performance The barriers above can be addressed without training. Only when there is a genuine lack of skills and knowledge… Read more »

when training is the wrong solution

Training is too often the proverbial hammer in search of nails. It’s an easy check mark to show that action has been taken, assuming that improving individual skills is the core issue that needs to be addressed. But training does not improve diversity. Firms have long relied on diversity training to reduce bias on the… Read more »

learning from the external world

What are the most valued ways of learning work? Jane Hart has been asking this question since 2010. Over 7,500 people have responded to date. Jane has analyzed these results first from the perspective of how do people with different characteristics diverge from this overall pattern, and second from the perspective of learning from both… Read more »

anger, outrage & belonging

A topic of conversation in our monthly coffee club video call this morning was polarization — how different sides increasingly do not listen to each other but instead amplify their own positions. We can each come up with several examples, either from the political, or cultural spheres. Social media have made us all spectators in… Read more »