Update: see implementing a triple operating system for a more current view
Following up on my last post, the network era trinity, I have put together two images to synthesize the multiple concepts behind them. These images are my attempt to create a simple model that explains how networked organizations need to operate differently.
- Individuals must be supported in interacting with diverse social networks, as part of their work, to enhance the possibility of serendipitous connections. This is the practice of PKM.
- Communities of practice must be supported as safe places to test out new ideas. This is where HR and L&D departments can play a significant role.
- Working on complex or creative projects is the realm of human activity in the network era. These teams are effective as temporary negotiated hierarchies that can be reformed as the situation changes.
- Every worker is involved in all three of these spaces continuously, therefore working and learning are not separate activities.
- Knowledge flows from implicit personal knowledge and is socialized while learning with communities or working in groups. The organization can curate knowledge from the flows of discussions among its workers and codify it in systems of record.