Jay Bahlis, President of BNH Expert Software in Montreal, has produced a free, online booklet, From Classroom to Boardroom, that will be a good job aid for performance improvement professionals. It covers step-by-step actions and six strategies for aligning training with business goals. Though not new in its concepts, this booklet is an additional resource that may be helpful, especially for internal initiatives. Some of Jay’s cited references may be of use as well:
- Ford and Weissbein estimated that less than 10% of training expenditures actually result in transfer
to the job. By focusing on the most important initiatives, you can reduce waste and maximize the
impact of training.
- Broad and Newstrom observed that most of the knowledge and skills gained in training (well over
80% by some estimates) is not fully applied by employees on the job. And more recently, Robinson
reported that on average, less than 30% of what people learn (in training) actually gets used on the
job. By focusing on solutions that resolve clearly identified performance deficiencies you can
minimize waste and maximize performance.
- Lance Dublin observed that over 90% of training is conducted through informal means such as web
searches, chats, reference materials and mentoring. Providing the right information to the right
individuals at the right time “learning at the speed of work” can significantly increase the competitive
advantage of the organization – allowing individuals to do things they have not been able to before.
Many thanks to Jay for making this available to the community.