T&D Learning in 2020

ASTD interviewed several people in our field and asked what things will look like in 10 years. In Learning in 2020, trends in Tools, Technology, Workforce, Talent Management and Future Leaders are discussed. There’s lots here, some you may agree with and some you may not. Given what has happened to the economy in the last 6 months, many of these predictions may be a bit mild.

Here’s my 2 cents worth:

An educated and informed citizenry

Rob Paterson thinks that Canada and its government are moving beyond the nation-state and that coalitions may become the main model for future governments.

Meanwhile, the Internet, airwaves and coffee-shops across the nation are engaging in a sort of dialogue. Unfortunately it is not always an informed dialogue and this is a sad state of affairs. How can the electorate engage in the political process when too many do not understand it? In New Brunswick public education there are no classes on civics or government. Our sons learn about politics at the dinner table; thankfully. For instance, there is a lack of understanding about the duty of the Official Opposition, as they’re not just the party that came in second place:

The duty of the Official Opposition and other opposition parties is to “challenge” government policies and suggest improvements, and present an alternative to the current Government’s policy agenda.

There have also been many comments based on the “fact” that the current PM was elected as such. Our Prime Ministers are not elected, only Members of Parliament are elected, and the government’s right to govern is based on the confidence of those members:

The Prime Minister and the Cabinet are responsible to, or must answer for, their actions to the House of Commons as a body and must enjoy the support and the confidence of a majority of the Members of that Chamber to remain in office. This is commonly referred to as the confidence convention.

If the Government is defeated in the House on a key (“confidence”) question, then the Government is expected to resign or seek the dissolution of Parliament in order for a general election to be held. It is not always clear what constitutes a question of confidence. Motions which clearly state that the House has lost confidence in the Government, motions concerning the Government’s budgetary policy, and motions which the Government clearly identifies as questions of confidence, are usually recognized as such.

There is no doubt that a democracy depends on an educated and informed citizenry. We now have easy access to information, but we need to continue with the education.

Invert the Pyramid

In Advice for the Training Department I recommended that those in the training function should concentrate on Communicating & Connecting. Later I suggested that the training department should wake up and smell the coffee or be rendered obsolete. All of this is premised on the fact that our organisational structures need to change in order to deal with complexity and one framework we can start with is wirearchy.

However, the training department can at best manage incremental change unless the organisation itself changes. In It’s Time to Invert the Management Pyramid, Vineet Nayer says:

It is not a stationary relic I’m talking about. I’m talking about the brand new dinosaur on the block – the classical management pyramid. Time has come to dismantle it and adapt to a new evolutionary and unstructured model that leverages the team effect to ensure that companies can lead change rather play catch up or be left behind.

The training department and the CLO can help in this effort, but inverting the pyramid is the big work that needs to be done by the entire organisation.

I believe that structural change is coming sooner than many expect, with the WorldBlu list as an example of the hunger for change. The inability of our prominent command and control organisations to deal with growing complexity highlights our structural problems. The largest military force in the world cannot defeat a loosely knit group of terrorists; the US/Cdn automotive sector has been incapable of changing its business model and our elect & forget political representatives are increasingly hamstrung by an electorate that no longer provides majorities or landslides.

It is time to invert the pyramid and integrate learning into all that we do. Are you ready?