Socialcast and social learning

We’ve been using Socialcast for a while now and for large organizations that have multiple silos of information in repositories like Sharepoint, it’s a pretty good platform. Socialcast enables streams and micro-sharing and keeps multiple work teams in touch with each other without being burdened with too many rules. The learning curve is not difficult at all.

Socialcast also has a blog and some of the posts and infographics have been exceptionally good. I already wrote about wasted effort at work but this post on exception handling from September just caught my attention:

Social networks in the enterprise create a permanent “home” for these exceptions to live where users can communicate and collaborate around the answers. Exception management through social networks gives management clear insight into the resources needed for handling these exceptions. Viewing or monitoring the interactions and necessary actions taken to resolve these exceptions can lead to better implementation, revisions or training on these systems, and increase productivity throughout the enterprise.

A more recent post on the evolution of knowledge management clearly shows the need to support the sharing of tacit knowledge in a complex and creative economy:

This is a blog worth subscribing to.

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