Simon Terry’s value maturity model is based on the guiding principle of collaboration at the organizational level, not the process level. This means everyone has to be connected to the overall mission, and not just focused on their part. Goal oriented conversations keep all people in the organization connected.
An employee who is challenged to integrate his or her work at the level of the goals of the organisation has an opportunity to stop, change or transform the process. That employee can respond to the situation before them, use their discretion and use the talents of their colleagues. The employee can look to deliver greater value than the current process allows. That liberty reinforces their accountability and validates the organisations confidence in the potential of the employee. A key barrier to engagement in many organisations is that an employee can struggle to find the connection between their work and the goals of the organisation. Goal-oriented conversations can play a critical role to surface that connection. —Simon Terry
Shifting from process to goals means a significant change in how we view organizational leadership. In the network era, we need a more mature type of leadership. Much of the busy work of industrial/information era management is no longer necessary. Social leadership focuses on building better work structures that can enable the value maturity components in Simon’s model – connect; share; solve; innovate.
Social leadership starts by connecting people to the goals of work, not just doing their job. By practicing personal knowledge mastery, everyone takes responsibility for critical thinking. Active experimentation is encouraged through constant learning by doing, and sharing with others to solve problems. Innovation will emerge from the entire network, when everyone is responsible in a transparent and open organization. Social leadership is about building work structures that align people with goals.
“Individual and group practices that create value are the underpinning of value for the whole network. Value comes from connection, sharing information, solving problems and innovating for an individual or the whole community. Without this value to the individual or group, no value creation at the network level will sustain itself.
Individuals and groups must understand and see the value being created to continue to work in new ways in the network. Developing the maturity of a network means building this sense of how value is created and how it aligns to strategic goals.” —Simon Terry