The comment spammer has temporarily won the battle for my website as I consult with greater technical minds than mine. This afternoon I was receiving so much comment and trackback spam that it crashed the server. If you have a Drupal ID you can login to post a comment or you can always e-mail me at hjarche(AT)gmail(DOT)com. [BTW, my gmail account has received over 100 spam mails so far this month. I use my gmail account as a spam catcher, and it seems to work OK.]
Update on 15 August – We’re still working on installing the Drupal Spam Module developed by Jeremy. It seems that my site had over 10 times its normal traffic last Friday – too bad it wasn’t all folks interested in my writing :-(
19 August – Comments back on :-)
Harold Jarche
Connecting to Online Communities
If you’re not sure what participation in an online community can do for your business, then check out Lee’s post at Common Craft. Lee shows how online communities are separate from business operations, but that there are ways to connect without opening up the whole store. For instance, business goals can be shared with the online community.
Below are examples of the types of goals that can benefit from community participation:
- Identifying solutions to common problems
- Identifying innovative ideas
- Reducing bugs in software or products
- Counteracting negative or inaccurate PR
- Reducing support costs
- Increasing non-community participation in events
Lee cites a number of examples of community mobilization, such as the March of Dimes. This is a good summary for those not immersed in online communities but trying to figure out the business potential.
Obsolescing the Middle Men
Ross Mayfield’s recent article on the rise of the Commons-based peer production business model came with a quote that about 50% of US GDP consists of transaction costs. These are the costs of getting a product or service from the seller to the purchaser. The contention is that the commons model, used by open source software developers as well as others, reduces these transaction costs.
There appears to be a huge opportunity for nimble small companies (without huge marketing & sales overhead) to significantly reduce transaction costs and pass these on to purchasers. This is what Mancomm Performance did on our last project by using open source software and underbidding a Fortune 500 company by ~$2M.
Looking at this situation through McLuhan’s tetrad for the laws of media, here is how this could be explained.
Commons-based peer production:
- Extends each individual’s reach worldwide
- Obsolesces the middle men (accountants, lawyers, traders, brokers)
- Retrieves the barter system or the bazaar – (I can set my own rules for buying & selling)
- and Flips, when extended to its limits, the Commons into a whuffie economy
Virtual work, but we need you onsite
Nine Shift relates this story about a reader who had applied for a job developing ‘virtual’ learning:
“I wanted to share with you something that happened to me last week. I found an interesting position listed on The Chronicle of Higher Education’s jobs listing for an Instructional Designer to work with faculty at a large online university. Even before reading Nine Shift, I had toyed with the idea of teaching or working in some way with education online, so this sounded like a great opportunity. And, I reasoned that it could easily be done online (even if the ad was not specific), since the faculty the incumbant for this position would be working with would be exclusively online faculty. But, just to be sure, I contacted the HR Department at the university before sending in my documents. I was contacted back almost immediately (which was refreshing) and told that this was an onsite position and not an online one. It struck me as odd that even the people doing online education are not willing to see what could be done and are still requiring some jobs to be located on campus that could easily (and more effectively) be done by telecommuting.”
Many companies are developing products and services for clients all over the world but they may never meet their clients face-to-face. However, the urge to be able to watch over employees and keep them in one place/time zone seems to be hard to overcome. This mentality is also evident in the command-and-control systems (like time tracking to the minute) that these companies use.
Smaller companies and free-agents are starting to give these companies a run for their money. We’re not there yet, but we’re honing our virtual work skills every day.
I do a lot of virtual work and have done projects completely online. Our project teams embrace any tool that can help us, such as:
- Skype — for instant messages, presence monitoring
- eGroupware — for formal collaboration
- Gmail — for transferring large files
- Marratech — when we need real time video and document sharing
All of these applications are free and/or open source. We use them because they work and we don’t need an IT Department’s permission to use them either. We have also embraced virtual work because we can’t afford to spend all of our time traveling (especially traveling to the office). Free-agents have figured out how to use the Internet to make us more effective and get things done cheaper and faster. So far though, the corporate world still seems to be looking for clock-punchers who can be monitored close at hand. The situation doesn’t seem to be changing too quickly …
Need Help with Drupal Comment Spam
I’m using Drupal 4.6 and thought that I had a solid way to keep the comment spam at bay, but have received about 200 gambling spam comments in the past few days. For anyone who really knows a lot about Drupal, I’m seeking help (or at least a pointer to the right thread on Drupal.org).
I have set my posts so that only the recent ones allow comments. For the past few months this has meant no comment spam because most of the spam bots look for older posts. However, in the past I have created nodes that were subsequently deleted. This means that "jarche.com/node/151" does not exist when you look for it. The bot is able to post a comment to it because (I assume) I did not turn off the comment feature before I deleted the post. Other than turning off comments completely (which I do not want to do), what are my options?
I have already turned off the trackback function as I have received one spam trackback every two minutes for the past several months.
Help!
To give you an idea of the scope of this spam attack, the +200 comments that have stuck have been accompanied by over 3,800 comments over four days that were rejected by the system. This does not include the thousands of trackback spams that are submitted to this site each day. My logs read like a bunker under fire.
PS: My thanks to Boris Mann for his help via e-mail.
Business Blog Consulting
I’ve been reading Rick Bruner’s Business Blog Consulting for almost two years now but recently he was slowing down due to other commitments. Rick has now invited a number of very good writers to contribute on a regular basis and all of a sudden the site is becoming "the" place for discussions around the business side of blogging. If you’re interested at all in the two-way web and what it can do for business then stay tuned to BBC.
ATutor 1.5 with Ewiki
First it was Moodle that came with a wiki and now ATutor has the ErfurtWiki included as an add-on. I have found wikis to be excellent tools for collaborative work and learning, especially the development of policies and procedures with geographically distributed groups. There are now at least two open source learning systems with collaborative wikis included. I can only see this as a positive step for learners, as well as anyone looking for a "made in Canada" learning system.
Firefox goes Private
Over the past several months the Firefox browser has been gradually gaining market share (+8%) over MS Internet Explorer. According to Forbes.com , the Mozilla Foundation, owner of Firefox, is now creating a private company to take advantage of any business opportunities while still keeping Firefox open source. Firefox currently generates money on the drop-down search menus but there seems to be much more potential.
It’s going to be interesting in the near future when the Mozilla Foundation, a not-for-profit, becomes the major rival of Microsoft, Adobe, et al. This model of a private venture, owned by a non-profit and based on open source software may become the new technology business model. I think that there will be a lot to learn here for anyone looking at launching a new technology venture. It’s about time that things were shaken up a bit.
Edublogs
From James Farmer is this notice about Edublogs, a "totally unique project aimed at teachers, researchers, writers and educators the world over. Basically you get to set up a free WordPress blog, 10MB of upload space (extending to much much more down the line), an enormous stack of beautiful themes and to be part of a unique community. You could use a blog to record and annotate important resources and ideas, to propose and discuss anything under the sun, to progressively develop your thesis, to publicise and discuss your publications with the world or just to develop your digital identity. Either way, http://edublogs.org is a no-strings-attached, open source, ongoing and freely available service for you and you’re invited to take part! If you’ve got any questions, please feel free to contact James Farmer at james[at]edublogs(dot)org".
If you are an educator and have not taken the plunge into blogs for learning, then this supportive community, including knowledgeable and friendly James, is the best place to start. James has helped me out many times with advice and information and is very passionate about learning.
Small Business Blogging
I had previously mentioned how traditional businesses could use blogs. Small Business Trends now reports that one in ten small businesses in the US are planning on using blogs in their marketing strategy.
As a micro-business, I have no doubt about the value of blogging, especially for free-agents. Most business blogs seem to be in IT-intensive fields but they can also work for more traditional businesses. Two examples – Landfair Furniture in Oregon and The Lincoln Sign Company .
Like e-mail, I think that blogs will become ubiquitous in the near future as the Early Adopters have already moved to blogs.
Are there other examples of more traditional small businesses using blogs? I know about the consultants, writers and techies, but what about companies with less than 100 employees who are blogging in order to have real conversations with people?