Citrix GoToTraining has just released a paper I was commissioned to write, called What’s working and what’s not in online training. Here is the introduction, and you can read the rest at the link. I will be following up on some of the themes I discuss in this paper in the coming weeks.
The new challenge for learning professionals
The novelist William Gibson said, “The future is already here – it’s just not evenly distributed.” What training and development professionals can expect in the next year is already here, but not yet visible to everyone. The near future will look like the near past, with more complex social and technological connections inside and outside organizations. The rapid pace of change is unlikely to abate in the near future.
One thing is obvious, however: Learning is becoming more collaborative. In just the past year, we have seen several advancements, introductions and evolutions in the world of learning, including:
Silicon Valley and Ivy League schools are opening up their courses for free online. Massively Open Online Courses (MOOCs), as they’re called, are initiatives hoping to disrupt higher education.
Learning management systems have become talent management or social collaboration systems as they try to increase their relevance beyond training. Last year I worked with a client that had reduced its corporate university staff by over half and outsourced all course development. Recently, McGill University management professor Karl Moore, in Forbes magazine, asked, “Is the traditional corporate university dead?”
From this, it’s clear — traditional training structures, based on institutions, programs, courses and classes, are changing.
Probably the biggest change we are seeing in online training is that the content delivery model is being replaced by more social and collaborative frameworks. This is due to almost universal Internet connectivity, especially with mobile devices, as well as a growing familiarity with online social networks such as Facebook and LinkedIn. What follows is a list of near-term trends that should be taken into consideration by learning professionals during the next year and beyond … read the rest of the paper on slideshare.