PKM and Informal Learning

In re-reading Dave Pollard’s post on personal knowledge management (PKM) I noticed some parallels with the field of online learning. Dave states that:

And although technology companies, by coopting the term Knowledge Management and making it synonymous with centralized content management, have played a role in tarnishing KM’s image, some technology companies are now developing simple, intuitive tools that will make each of the four components of PKM easier to implement.

I think that technology firms did the same with e-learning. They coopted the term to mean structured and managed courses online.

Dave’s experience showed that people were more interested in their own knowledge than in the organisation’s knowledge.

So my conclusion this time around was that the centralized stuff we spent so much time and money maintaining was simply not very useful to most practitioners. The practitioners I talked to about PPI [Personal Productivity Improvement] said they would love to participate in PPI coaching, provided it was focused on the content on their own desktops and hard drives, and not the stuff in the central repositories.

E-learning, for many, has come to mean courses online, delivered via learning management systems. One problem with this model is that learners (the key participants) don’t care about how learning is managed. Another problem is that the course and class models don’t work very well online.

I think that face-to-face classes have worked fairly well historically because good teachers and students could always make up for the inherently poor design. Looks could be passed between students, conversations could take place between class, and trusting relationships could develop over time together in the classroom. However, in an online environment the design flaws stand out, because people can’t easily communicate outside the course-in-a-box.

As the horseless carriage was the outdated metaphor for the automobile, so the course is the outdated metaphor for learning online.

The Internet is the most powerful communication environment that humans have ever built. The Internet is about communication, not content. Therefore, learning online needs to focus on communicating and connecting. If it doesn’t, it will be irrelevant to those who actually live and work online.

Small pieces, loosely joined in an informal and unstructured way, is a better model for online learning. It leverages the inherent nature of the medium. Virtual classrooms and online courses constrain communication and learner control. We need to build better models and methods to create personally meaningful online learning. Using the lens of informal learning is a start.

NRC abandons e-learning

I know that this is old news, but I’m sure that there are many people outside the local area who don’t know that Canada’s National Research Council has given up on e-learning as an area of focus (even though it’s still listed on their website).

I was involved in some of the early round table discussions that brought about the creation of the IIT (Institute for Information Technology) with its satellite e-learning office in Moncton. Only a few years ago there was much hoopla about e-learning and how this research centre would be an asset to the local learning industry. Now it has just died a slow death. I was reminded of this while reading Dave Tosh’s recent interview with Stephen Downes:

In addition, since the NRC has disbanded the e-learning research group (I have been reassigned to ‘Internet Logic’) and moving away from e-learning per se (I have been asked to work in other areas, such as human-computer interaction) the production of OLDaily (and of e-learning in general) is becoming less and less a part of my professional work and more of (as it was originally) a hobby.

Colleges need towns

The New York Times reports [why do they require a login?] that towns around colleges are just as important as the colleges themselves in attracting faculty and students:

Colleges have traditionally tempted top students with ivy-covered campuses, towering Gothic buildings and up-to-date student centers. But nowadays, there is a sense that a beautiful campus is not enough. An alluring college town is seen as necessary as well.

Our small town has a university but the town itself has had some difficulties over the past few years, with business and store closures. This past weekend, a 150 year-old building, on the main downtown corner, burnt and was completely destroyed. No one was injured.
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[Note: Project Rebuild is focused on helping out those who were left homeless by the fire.]

Perhaps this is also an opportunity for us to rethink the important connection between the university, the town and what attracts and retains people. What could be built on this key intersection that would enhance a sense of community? Should it be retail; residential; a town square?

Via Christian Long, at Think: Lab

An historical explanation of Blackboard’s Legal Suit

There is much discussion about Blackboard’s recent suit against Desire2Learn for allegedly infringing on learning management system patents, such as Stephen Downes’ aggregated links and Dave Cormier’s commentary.

This post from Oligopoly Watch, not related to Blackboard, explains the nature of the beast and shows once again that corporatism is the enemy of a free and open society:

Reback recalls the time when Sun Microsystems was still small and IBM still utterly dominant in the computer business. IBM sued Sun for patent infringement, and Sun’s legal staff called for a meeting to iron things out. As Reback puts it, “Fourteen IBM lawyers and their assistants, all clad in the requisite dark blue suits, crowded into the largest conference room Sun had.” After hearing details of the alleged violations, outmanned, but of tech-savvy Sun lawyers, demolished the arguments of the IBM lawyers one by one.

At first, the IBM lawyers were silent. Then, recounts Reback, “the chief suit responded. ‘OK,’ he said, ‘maybe you don’t infringe these seven patents. But we have 10,000 U.S. patents. Do you really want us to go back to Armonk [IBM headquarters in New York] and find seven patents you do infringe? Or do you want to make this easy and just pay us $20 million?'”

This kind of historical precendence shows that the patent system and corporations are the real problem, not any specific company. Given the chance, most corporations would act in the same way; on the advice of their lawyers of course.

An Introduction to the Commons

I’m working on an introductory piece (about 2 printed pages) for people who know nothing about the Commons. My aim is to explain enough so that people are interested and will ask more questions. Feedback is always appreciated.

Our Commons

For a long period of time, human economic development was tied to the land. The elites owned the land, and various types of workers, from serfs to sharecroppers, produced crops for the landowners. During the Agrarian Age, land was the most valuable commodity.

Even though large engines and other physical capital had been around in the 18th century, it was not until the early 20th century that a large number of workers were able to leave the farm. The automobile and highways made it possible for many people to commute to factories to work as employees. With the arrival of the tractor, one person was able to farm much more land than was previously possible with a team of horses. Larger farms were now viable and farm workers were lured to higher paying factory jobs. During the Industrial Age, physical capital, such as a factory, was the most valuable commodity.

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Today, less than 2% of Canadians work on farms, yet we can all eat. At the same time, the industrial sector is shrinking, but there is no shortage of manufactured goods. The only sector that is growing is the knowledge sector. At some time in the near future, knowledge work will outnumber manufacturing jobs. I say knowledge work, not jobs, because much of this work is not as salaried employees.

Knowledge work is not information work. It is work that creates something new, such as a story, a design, or a service. Some knowledge workers can create new services, such as a digital photo sharing service. This is the case of Vancouver-based Flickr, whose husband and wife founders sold their service to Yahoo for $30 million. In the Internet Age, the most valuable commodity is human creativity.

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If a community is to thrive in the Internet Age, it must be attractive to knowledge workers. These workers need to be connected to other knowledge workers so that they can stay creative. They need to have constant access to fresh ideas. One way to attract knowledge workers is to offer the right physical space and connections. Because many knowledge workers are not employees, they don’t need conventional office space. Many are starting to create their own alternative spaces in cities such as London, Toronto, Vancouver and even Charlottetown. Take a look in any city and you will see people working with wireless enabled computers in what has become the default third-space – the coffee shop.

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Now, a new third-space, the work commons, is being created where workers pay a monthly membership to have access to shared work areas and business services. No one owns an office, because no one needs a full-time space. It would be a waste. The idea behind the Tantramar Commons is to provide the physical space in Sackville for a work commons. The model for the work commons has been established and is successful, covering its costs, nurturing innovation between sectors and growing entrepreneurs; all at a minimal capital cost.

The presence of a work commons will encourage communication between entrepreneurs, who need additional space, and will be a focal point to attract knowledge workers from outside the area. Other commons are currently looking at creating a worldwide network to share ideas and services.

In addition to a work commons, the Tantramar Commons will offer space to non-profit organisations in the environmental and cultural sectors. These sectors are important to ensure our sustainabilty as a community. Sackville has a certain critical mass of organisations in these two sectors already, but we need to sustain it. There are many potential benefits of local entrepreneurs working in the same space as environmentalists and artists. The cross-pollination between sectors that don’t usually intermix will be fertile ground for innovation.

Much as the town square was the common space for community development in early America, so will the interconnected, but locally grounded, Tantramar Commons be our space for problem-solving, celebration, consolation, and knowledge creation.

Elgg Reviewed by R/WW

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Read/Write Web has a good overview of Elgg Learning landscape and an interview with Dave and Ben, the co-founders. [I had mentioned that I believe that Elgg is one of the few online learning systems that is not affected by the current Blackboard LMS patent suit, though there are other Blackboard patents that may be a cause for concern].

The overview is a brief look at what Elgg currently offers and what is coming soon, including Elgg Spaces. This article is excellent for anyone unfamilar with Elgg, as Read/Write Web is not about educational technology, so they don’t assume that the reader knows everything about the field.

The Commons – creating social space

In speaking with Robert Paterson about the many commons blossoming across the country, I was reminded about this statement made by John McKnight, in Community and its Counterfeits in 1994.

McKnight was referring to de Tocqueville’s famous book, Democracy in America, recounting his travels across the new country in 1831-32 (as cited in Ideas: Brilliant Thinkers Speak Their Minds (2005) Goose Lane Pub., p. 116). My emphasis added.

The book, Democracy in America, is, I think, the most useful book I know to help understand who we are. And he says, if I can summarize him in a rather gross form, that he came here and he found a society whose definitions and solutions were not created by nobility, by professionals, by experts or managers, but by what he identified as little groups of people, self-appointed, common men and women who came together and took three powers: the power to decide there was a problem, the power to decide how to solve the problem – that is, the expert’s power – and then the power to solve the problem. These little groups of people weren’t elected and they weren’t appointed and they were everyplace, and they were, he said, the heart of the new society – they were the American community as distinct from the European community. And he named these little groups “associations”. Association is the collective for citizens, an association of citizens. And so we think of our community as being the social space in which citizens in association do the work of problem-solving, celebration, consolation, and creation – that community, that space, in contrast to the space of the system with the box at the top and lots of little boxes at the bottom. And I think it is still the case that the hope for our time is in those associations.

I cannot think of a better description of what our Commons could be.

Writely for proposal development

We’ve just finished an intense collaborative effort to get a proposal shipped for today. Our main collaborative tool was Writely, a free online word processor/wiki combination.

I’ve been using Writely (now owned by Google) for collaborative document development for about a year. Writely lets you upload or create a document online with most of the features that you would find in any word processor. It also lets you invite other people to collaborate at the same time. If two people make simultaneous changes to the same text, then Writely wiill tell you about the conflict. You can look at everyone’s changes, make comments, add content and view all versions of your document.

I think that Writely is the perfect tool for a distributed team that is writing a proposal. It’s even better with a team in different time zones so that one person can work while others are sleeping.

Here are some suggestions on using Writely, while it’s still fresh in my mind:

  • Start your document online with Writely – don’t upload an existing document. This will reduce extra HTML code and weird formatting, especially from uploaded MS Word documents.
  • Use the online version to develop the main text of the document and don’t worry about making it look pretty.
  • Avoid tables in the document, but if you need them, create them in Writely.
  • Use Writely to get consensus on the words and the flow of the proposal.
  • Once you have agreement on the content, save the document as an RTF, Word or OpenOffice document. I find that OpenOffice produces the cleanest document.
  • On your desktop application, start adding graphics, headers & footers, headings & titles, etc.
  • If you are using OfficeOffice, you can finish by clicking on “Export as PDF” and your document will be ready to print and/or send.

Corporatism run amok

I am beginning to think that corporatism is the root of much evil.

It starts by focusing on profit above all else. There is nothing wrong with making a profit, as I even try to do this, so that I can feed and clothe my family. The problem begins when you do this “above all else”. When corporations were granted rights of persons, without any social or moral obligations, we started down a slippery slope as a society. Now we have too many people making their livings on behalf of a disembodied entity that only wants to make profit.

Add to this amoral mix the notion that ideas can be owned and patented. For instance, software programs, consisting of nothing more than lines of code, are ideas. So now we have an information society, moving into a knowledge society, where some greedy people think that corporations should own ideas and make profits off these ideas for a very long time. The problem is that we cannot grow as a society without the free flow of ideas. Patenting ideas will slow down our collective ability to learn. However, the US Patent Office thinks that it is a good thing to protect ideas, as do other national patent offices.

Take for instance a software company that has bought and borrowed ideas from multiple public sources (processes, code, how-to) and put a brand on it and called it a unique idea. So far, no one has taken the idea to patent the concept of zero and stop further development of any computer programs (see The People Who Owned the Bible, for another analogy). In the case of computer code or ideas, it is impossible to say where the original idea started. In the case of ideas, pretty well everything is based on some prior art.

I have been accused of being an “open source evangelist” for several years. My support of open source as a system for innovation and sharing of ideas stems from my short, but intensive period in the corporate world. Here I saw many cases of greed and arrogance wrapped in the corporate flag. I saw little original thought and many corporate entities had the capability to suck the humanity out of those who climbed the ladder. The open source community is transparent, rewards merit and gives everything back to the community. That cannot be said for any corporation.

Last year I asked, “Is intellectual property an oxymoron?“. Using property laws for ideas only serves the lawyers and the existing power structure. It does not advance individual freedoms nor the public good. Now I am certain that intellectual property laws must be changed if we are to advance as a knowledge society. We cannot have corporate interests defining the direction of our society by patenting ideas that belong to all of us.

This is a big issue; but we citizens, voters and taxpayers have to frame the conversation with our elected officials. Let’s start with one fundamental concept – Ideas cannot be patented.

Update: here is a new site, No Education Patents! that may become a rallying point for the learning community.

Sir Ken Robinson on TED Talks

Spend fifteen minutes and listen to Sir Ken Robinson speaking about education and creativity at this year’s Technology, Entertainment, Design Talks. Here are some snippets from his hilarious, but at the same time serious, presentation:

it’s education that’s meant to take us into this future that we can’t grasp

creativity now is as important in education as literacy, and we should treat it with the same status

if you’re not prepared to be wrong, you’ll never come up with anything original

we are educating people out of their creative capacities

suddenly degrees aren’t worth anything

our education system has mined our minds in the way that we have strip-mined the earth for a particular commodity