New Role for Instructional Designers?

Elliott Masie in his latest Trends newsletter asks this question:

What is the next role for Instructional Design?

My experiences in instructional design over the past ten years is that it hasn’t changed too much. In the military I learned how to apply the systems approach to training as well as how to create computer-based training, instructor-led training, etc. My conversations with e-learning companies, instructional designers and academics shows that instructional design is still wedded to the course as the basic unit of instruction (I use instruction instead of learning because the former is usually the focus). I believe that there is still a huge gap that instructional design could fill, given the right tools and perspective.

Let me start by saying that my most memorable projects in the learning field have been those that created non-instructional solutions, specifically performance support. These have included online job aids and just-in-time tools to do some specific task. The tools are not that fancy but the analysis required to find the right tool for the context can be quite time-consuming. The cost savings are usually evident and rather significant.

However, you will be hard-pressed to find a program that focuses on ‘how-to’ develop performance support solutions, because developing courses is so much easier. Don Clark has a good graphic on Performance, Learning, Leadership & Knowledge. This is a good place to start to look at the non-instructional side of performance design. My own experience shows that non-instructional interventions (EPSS, KM, CoP) are very intensive at the front end (analysis) but require fewer resources in the middle (design).

In traditional instructional design you may spend up to 20% of your project costs on analysis, but for performance support this amount could go up to 80%. Once the solution is clearly specified, it doesn’t require a factory floor of instructional designers and can be developed by a small team of programmers, graphic artists, etc.

The next role for instructional design should be to get out of the course in a box metaphor. The web as a medium is better suited for non-linear, non-instructional learning programs than for ADDIE-developed courses. Just as the printed book changed academia, so too the web is changing training and education. Get used to it.

ATutor 1.5 with Ewiki

First it was Moodle that came with a wiki and now ATutor has the ErfurtWiki included as an add-on. I have found wikis to be excellent tools for collaborative work and learning, especially the development  of policies and procedures with geographically distributed groups. There are now at least two open source learning systems with collaborative wikis included. I can only see this as a positive step for learners, as well as anyone looking for a "made in Canada" learning system.

Edublogs

From James Farmer is this notice about Edublogs, a "totally unique project aimed at teachers, researchers, writers and educators the world over. Basically you get to set up a free WordPress blog, 10MB of upload space (extending to much much more down the line), an enormous stack of beautiful themes and to be part of a unique community. You could use a blog to record and annotate important resources and ideas, to propose and discuss anything under the sun, to progressively develop your thesis, to publicise and discuss your publications with the world or just to develop your digital identity. Either way, http://edublogs.org is a no-strings-attached, open source, ongoing and freely available service for you and you’re invited to take part! If you’ve got any questions, please feel free to contact James Farmer at james[at]edublogs(dot)org".
If you are an educator and have not taken the plunge into blogs for learning, then this supportive community, including knowledgeable and friendly James, is the best place to start. James has helped me out many times with advice and information and is very passionate about learning.

Culture is Everything

Anyone who has worked as a consultant or on an external/internal project knows about culture and change. It’s what can make or break a project. Fast Company has a quick note on the importance of culture, it’s organisational DNA, and gives this how-to list:

Something to try:
Consider the team/group/organization you’re leading
1. Look at your vision/mission statement and jot down the behaviors that everyone supposedly follows.
2. On a second list jot down the behaviors that everyone actually follows.
3. Pick the one discrepancy that annoys you the most.
4. Make it a top priority to change it.
5. Have a conversation with colleagues on why each of you think the discrepancy exists.
6. Agree on some structures to put in place to ensure that change happens (communication, processes, rewards etc).

I’m not sure that it’s ever this easy to address culture issues but these "discrepancies" can spell the death of any project. If you can spot them early, they can also be indicators of projects to avoid.

Drupal versus WebCT

Charlie Lowe asked his students, experienced with WebCT, how they felt about Drupal. The comments from the Business Writing course are anecdotal but sometimes a personal view is better than some dry statistcs.
The comments are generally more positive for Drupal but there are specific cases where WebCT seems to be a better tool, such as access to marks and grades.

FluWiki

FluWiki is a site that endeavours to create a sharing community to prepare for the next flu pandemic.

No one, in any health department or government agency, knows all the things needed to cope with an influenza pandemic. But it is likely someone knows something about some aspect of each of them and if we can pool and share our knowledge we can advance preparation for and the ability to cope with events. This is not meant to be a substitute for planning, preparation and implementation by civil authorities, but a parallel effort that complements, supports and extends those efforts.

This site interests me because we used wikis with internal communities of practice, and the ability to co-edit pages was greatly appreciated by the social workers who developed an online knowledge base. The community seems to be just gearing-up but there is a lot of information already available, including a basic primer on influenza.
Via Denham Grey

Development Gateway

The Development Gateway is a comprehensive, non-profit resource on issues related to economic and social development with a particular focus on information and communication technologies. It includes 28 online communities, such as ICT for Development. I came across this site because I was looking for specific information on ICT’s and Indigenous communities and Development Gateway listed 61 articles on the subject. This is a very easy to use and substantial web resource.

Ministers of Education Not Happy with Copyright Law

The Council of Ministers of Education, Canada (CMEC) has issued a press release stating their concern with the new copyright law, recently passed. Jamie Muir, Minister of Education for Nova Scotia stated:

“While other countries have copyright laws that support education by protecting student and teacher access to learning resources, Canada has a law that makes routine classroom activities illegal.”

It makes you wonder what is more important, the education of Canadians or profits for a select group of copyright holders. One point about the CMEC’s position that concerns me a bit is the use of the word "classroom" as the only venue where learning happens. Education is not confined to the classroom, but it may be confined by the classroom. Time to drop the classroom metaphor.

Canadian Council on Learning

The CCL had its first elearning workshop today, and I attended from the NRC-IIT video conference facility. The major problem was the technology – we couldn’t get a real conversation going as about 20% of the time we were fighting with the technology. I’m told that the main issue was that users did not know how to use the technology (an open source system, run mostly over the mega-bandwidth CA*Net).
I’m still formulating my thoughts on CCL. Here is what I know so far.
It has received $85M to establish five knowledge centres:

  • Adult Learning in Atlantic Canada
  • Early Childhood Learning in Quebec
  • Work and Learning in Ontario
  • Aboriginal Learning in the Prairies, Northwest Territories and Nunavut
  • Health and Learning in British Columbia and Yukon

I don’t want to appear too cynical but my first impressions were – It’s a new organisation with a new pot of money, but the same players from other initiatives that have gone by the wayside, with the same issues and agendas as well as the same barriers. That being said, upon further discussion it became evident that CCL could play a pivotal role for learning. That role would be  as an objective advocate (since the CCL is not a government agency) to advance good learning practices. Already, the CCL is advocating open source technologies and methodologies within the elearning sphere. This is a good thing, and will enable us to help developing countries and vice-versa.
On the other hand, I don’t see a sustainable business model with CCL. What will happen when the money runs out? I used to work for the Centre for Learning Technologies. We were 85% self-sufficient but it wasn’t enough for the university, so the CLT was closed after five years. How will the CCL continue when the $85M runs out? My experience with not-for-profits is that you have to work on the business model just as hard as you do with any other private sector start-up. I don’t see how the CCL will generate revenue after the initial funding is over. So my basic question is  – Is this another flash in the pan?
Any comments here are greatly appreciated, since the CCL does not have a blog/wiki or other collaborative medium (yet).

The Individual is the Organisation

Yesterday, at the QSC opening, I was able to have a much too short discussion with Robert Paterson about organisational change. The gist of our conversation was that since all change happens with the individual, why focus on the organisation for any cultural/organisational change? This has me thinking about my own business, which I have summed up by stating that my consultancy focuses on "Improving organisational performance at the intersection of learning, work and technology". Perhaps a better, and more pragmatic, focus would be on "Improving individual performance …". The lesson being that you should focus your energies on what you can change, and that would be by helping people, one person at a time. It’s pretty well what I am doing, I just haven’t stated it that way.
I think that a focus on individuals could also reduce some of the inherent frustration of consulting. Even if the organisation has not implemented the change, or just parked the report on a shelf, you can walk away from a project knowing that you have helped someone. It’s a parallel activity within a project but could be the most rewarding.