Yugma free web conferencing

I came across the Yugma web collaboration application a while back but haven’t had time to test it out. Chris Nadeau has been using it and says that it compares favourably with applications like Webex and Vyew. Yugma requires a download (thin client) which may limit its use for those behind the firewall.

What really interests me about Yugma is that it offers free tele-conferencing, something not available on the free/low-cost Vyew application and much too expensive on Webex. Yugma may have found the sweet-spot for free web conferencing.

Open Source Model for Developing Bids

Nick Booth passed this on to me a while back. It’s about a bid to government that was developed in a completely open and transparent manner. The entire story and process is available at the Open Innovation Exchange:

This Open Innovation Exchange site was launched on April 22 2007 and used until May 14 2007 to develop an “open source bid” to the UK Cabinet Office, which invited proposals for a Third Sector innovation exchange. The invitation to tender for a £1.2 million three-year programme said:

“The innovation exchange will pilot new approaches to fostering, exchanging and replicating third sector innovation, ensuring that public services benefit from the approaches they pioneer. The innovation exchange will seek to connect innovators to one another, to those who might benefit from their work, including public service, commissioners and third sector organisation, and others who might invest in their work.”

We believed that we could develop a better proposal by sharing our ideas with others, and inviting comments and contributions. We succeeded in that, and delivered the final proposal on May 14. It is available here.

However , we aren’t are stopping now, and we invite people to continue to contribute ideas on how the exchange – and other collaborations in the field – could work.

Below are a set of question and answers on our original approach to the bid. Simon Berry answers some challenging questions here.

You would never see a corporation opening up its bidding process to the world and if it tried, its lawyers would strongly advise against it. But in this case, it worked. Once again, an industrial model has been flipped on its head by the Net.

I believe that this is an indicator of the future of collaborative work and shows how the open source model is not just for software development but can be used in almost all work endeavours.  The Internet is a revolutionary and powerful tool for all of us, as long as we keep it open and neutral.

Seen in passing

If mobile learning interests you (you know, cell phones and the lot), then check out the new and improved mLearnopedia.

I was also introduced to Coventi this week, which is similar to Google Documents, but 1) it’s not owned by Google and therefore is not connected to all that other information about your Web life and 2) it features a chat bar. Think of it as a user-friendly wiki with integrated text chat. Conventi offers 3 roles – reviewer, author & owner.

Four years later …

the-four-trees.jpg

Today marks four years as a free-agent for me. This has been a learning experience every day and I still don’t have any easy answers for anyone else considering the life of an independent consultant. The best part is the lifestyle and the flexibility while the worst aspect is constantly chasing after more work and managing cash-flow (that’s the part that people with regular paycheques don’t understand).

There have definitely been some interesting aspects to this career choice. On the positive side, because of my blog, clients have found me through search engines. On the negative side, I’ve had clients go bankrupt before paying me and I’ve also been stiffed for my services. I’ve learned something from every one of my clients and I have especially enjoyed some of the non-profit organisations, with their unique challenges.

I would not have been able to go out on my own if the Web didn’t exist, as much of my work is at a distance. I’ve had several clients whom I’ve never met face to face. However, I think that my frequent slow periods may be a result of not enough face to face encounters. People forget you when they don’t see you regularly and that’s a disadvantage of living in sparsely populated Atlantic Canada. Obviously, not everyone lives on the Web.

At this time, my hope is to celebrate my fifth anniversary.

Photo of Monet’s, The Four Trees, by Maulleigh.

Wildlife Photo Blog

I’ve been volunteering at The Atlantic Wildlife Institute as Director of Education for the past five years. This year we managed to get a few Summer students to help us out and Mark has set up the AWI Blog, which is highlighting photos of the orphaned babies as well as some of the injured animals that have started to pour in to the Institute. For example, New Brunswick allows a Spring bear hunt so we usually receive a few orphaned cubs.

baby-black-bear.jpg

AWI uses these animals in much the same way that scientists conduct water and air sampling. We want to understand the causes of displacement. This knowledge informs our research work, in partnership with several universities & colleges, and lets us create appropriate learning programs. AWI is a registered national charity, so you can make tax-deductible donations, too :-)

Update: Our new blog is atlanticwildlife.org

RSS Feed Stealing?

Scott Leslie is concerned that someone has taken his entire feed and used it in a way that contravenes his Creative Commons license, which happens to be the same one I use for this site.

A quick aside – if you don’t understand CC licensing, you should review the license explanations before you start using other people’s work on the Web, and if you are a teacher, you should ensure that students understand copyright and copyleft.

In my comment to Scott, I noted that there is another organisation, The Human Capital Institute, that uses many RSS feeds (including mine) but makes you register for their “service” before you can read a complete post. Some might think that this too would contravene the copyright license that I use. Here are two other CC-licensed sites I noticed from the same website:

e-learnspace

InternetTime Blog

I also noted that many blogs do not have clear copyright statements, like The Learning Circuits Blog, which means that they are fully copyrighted, so that taking an entire feed would likely infringe copyright. If you have a blog or website and want to share, then you should use something as simple and easy as a Creative Commons license. However, it obviously doesn’t mean that everyone will play by the rules.

Update: Following my notification of copyright infringement to the Human Capital Institute, they promptly deleted my feed from their resource list.

Process improvement is bad for innovation

I’ve had this feeling for a while and now there is evidence that process improvement, like Six Sigma, stifles innovation. Oligopoly Watch feels that, “The management moves that cheer stockholders and financial analysts, when taken too far, can lead to the long-term decline of the company in question.” Their article today reports that Six Sigma process improvement has resulted in less innovation at 3M, a company renowned for its innovative products, like the Post-It Note:

But, according to the article, 3M is hurting this year. Its operations are far more efficient, but this is company that has thrived on having a variety of new and sometimes breakthrough products coming to market. No longer. Financial results are down, and the general sense is that 3M is doing everything more efficiency except innovation. Six Sigma is great for speeding up the assembly lines or minimizing errors, but fails at producing new ideas.

About ten years ago I became immersed in Human Performance Technology (HPT), another process improvement method, but not as lucrative as Six Sigma or Lean Manufacturing. The tools and perspectives were beneficial but that is all that they are – tools. Process improvement is a tool set, not an overarching or unifying concept for an organisation.  Process improvement is a means and not an end in itself, and this seems to be the trap that 3M fell into.

I left the HPT fold about a year ago when I realized that being a Certified Performance Technologist was not an achievable end, but a costly merry-go-round that just kept spinning.  I have learned a lot from HPT, but you cannot look at things one way, to the exclusion of all others. The fundamental problem with all of these process improvement methodologies is that you get myopic. It seems that 3M is learning this lesson as well.

The all too real effects of artificial structures

Stephen Downes says that teams are a fiction that purport to represent everyone when in fact they reflect only a select subset of opinions [such as the team leader?].

Liong Huai Yu, highlights this quote in his review of Dave Weinberger’s Everything is Miscellaneous“The world is too diverse for any single classification system to work for everyone in every culture at every time.”

Classification systems, like teams, are artificial structures. Liong goes on to compare Weinberger’s premises with education:

To bring the discussion further from what is discussed in the book, what are the artificial structures and organisational methods have we put in our schools? Artificial subject segregation, timetabling and even teacher-specialisation. As we move forward facing new challenges, fighting regional and global competitions, we may have to re-examine the structures we have in place, as most of the time, these structures were created for a world that was last century. Also, are they benefiting the users (both students and teachers) the way it set out to be.

Any change initiative or attempt at systems improvement has little chance of success if you don’t take the time and effort to really examine the underlying structures. All of our management models and organisational structures are artificial structures and we have the collective intelligence to change them. Usually what is standing in the way are the vested interests of those with power and the all too powerful ingrained culture that we take for granted.

Remembering that it’s all artificial may be a good first step in seeing with new eyes.

How we measure shows what we value

Stephen Downes calls it, “a completely useless and misleading piece of non-information” while the Globe & Mail earnestly reports that, “Once formal schooling ends, learning rates drop“. They are both talking about the Canadian Council on Learning’s Composite Learning Index.

Given the CCL’s support of homework without any data to back it up, or pushing formal post-secondary education in spite of what Canadians value, I don’t expect many innovative ideas here. What I see are reports that reinforce the existing industrial education system, with all its trappings. Instead, let me recommend some other sources of information and points of view:

Don’t correlate post-secondary education directly with economic success, either as an individual or as a society.

Educational attainment may not be a useful measurement, according to Richard Florida:

One, the educational attainment measure leaves out people who have been incredibly important to the economy, but who for one reason or another did not go to or finish college. Names that come quickly to mind are Bill Gates. Steve Jobs and Michael Dell, among countless others. My measure of creative occupations counts them all.

Two, the educational attainment measure is quite broad and thus does not allow for nations or regions to identify, quantify or build strategy around specific types of human capital or talent. We all recognize for example that Nashville is the center for country music talent, Hollywood for film, Silicon Valley for technology. And it is clear that nations and regions are coming more and more to specialize in particular kinds of economic activity, so my occupation based measure allows us to get at that.

There are systemic and biological reasons why boys are dropping out of school.

Though the CCL states that “Early adulthood is an ideal period for participation in formal education“, many parents and even educators feel that you don’t have to go to college.

Useless industrial artifacts

I came across two articles about public education yesterday, one is four years old, the other quite recent.

Here’s a snippet from a long article Why Nerds are Unpopular (2003):

Public school teachers are in much the same position as prison wardens. Wardens’ main concern is to keep the prisoners on the premises. They also need to keep them fed, and as far as possible prevent them from killing one another. Beyond that, they want to have as little to do with the prisoners as possible, so they leave them to create whatever social organization they want. From what I’ve read, the society that the prisoners create is warped, savage, and pervasive, and it is no fun to be at the bottom of it.

The main problem is the system, which creates prison-like conditions, and in the case of this article shows why “nerds” may be so successful in life but are unsuccessful at the school game, and this is what happens:

In almost any group of people you’ll find hierarchy. When groups of adults form in the real world, it’s generally for some common purpose, and the leaders end up being those who are best at it. The problem with most schools is, they have no purpose. But hierarchy there must be. And so the kids make one out of nothing.

We have a phrase to describe what happens when rankings have to be created without any meaningful criteria. We say that the situation degenerates into a popularity contest. And that’s exactly what happens in most American schools. Instead of depending on some real test, one’s rank depends mostly on one’s ability to increase one’s rank. It’s like the court of Louis XIV. There is no external opponent, so the kids become one another’s opponents.

From Mark Federman is this 2007 case of a high-performing student caught in the feudal power of the classroom:

To me, this is another sad case of a burnt-out, small-minded teacher conveying the well-rehearsed lesson that school is the place in which a love of learning and the value of curiosity, discovery and insightful, abstract thought are to be trampled beyond recognition. These are substituted instead by a discipline that enforces compliance, conformity, and intellectual docility, rewarding the mediocre to create a compliant, easily distracted citizenry for the benefit of the elites.

So why is a workplace performance specialist so interested in public school? One reason, of course, is that I have two children in the system, for now. The more important reason is that almost all workers have come through the public school system. If graduates, especially the high performing ones, are already bitter and jaded, how do you think they’ll react to a training program that mirrors what they had in school?

Courses not related to something that they will need to use tomorrow morning on the job show that management has no real interest in employee performance. They’re just going through the motions.

Performance evaluations not based on observable and measurable criteria will be viewed the same way as school report cards; a popularity or a compliance contest.

Perhaps the best way to change the school system is to set the example by divesting our workplaces of all of the useless artifacts of the industrial age. For instance, how would a Results-Oriented Work Environment (ROWE) translate into our education system?