PKM revisited

While discussing our upcoming informl learning unworkshop, the need for personal knowledge management (PKM) came up again. Previously, I’ve explained how my blog helps me to stay organised and I’ve talked about the PKM methods I used with my previous system.

Staying organised, or more importantly, finding stuff when you need it, is much easier when you add in a few web tools. I would suggest the web tool to start using is an online bookmarking system. I no longer have to search through Favourites or Bookmarks on my browser because I use a free online bookmarking system called Furl. This lets me mark a web page with any number of topic headings, save a copy on my personal cache (in case that website goes down), make the bookmark public or private, and then have all of my bookmarks in a searchable database. Much less clutter and I have about 700 in my archive, which I am constantly retrieving for one reason or another. An online database like this is handy when you’re onsite with a client.

I use Furl on a daily basis and I almost never put anything into my browser Bookmarks, except for the login page of some password protected sites. If you did nothing else, just adopting a social bookmarking tool like Furl or del.icio.us would save a lot of time in searching for things. You could use social bookmarks to share with members of a project team too. After you used it for a while, you might see the value in sharing and searching other people’s topics or tags, but the bottom line is that these tools work for the individual.

You may have thought about writing a blog but you’re really not sure how to go about it. Before you ever decide to start blogging, I would suggest that you read some blogs of interest to you and perhaps make a few comments on them to join in the conversation. Using an aggregator to keep track of your blogs saves a lot of time. You can see who has made a new post without actually visiting that site. I use a free web based aggregator called Bloglines and my feeds are public but yours can all be private. Both Firefox, a free web browser, and Thunderbird, a free e-mail client, have aggregators built-in, so you could use these instead of a web-based system. There are some aggregator plug-ins available for Outlook, but I’ve never used them.

Basically, you can take a few free web tools and start controlling your information streams (Input). Then you can file the good stuff somewhere you can always find it (Filing & Sharing). You can also group your information for sharing by using free applications like a Squidoo lens. You can even create a public aggregator which shows as a single web page, as Jay Cross has done for Corporate Learning.

My navigation bar on the right of my Home page has links to some of my web PKM tools:

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If you don’t use any of these tools and you want to get a handle on your information flow, then start with one and test it out.

Three years and still learning

Tempus fugit

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Three years ago today I went on my own as a free-agent. It was something I always wanted to do, but I was hastened a bit by my last employer. That company no longer exists but I’m still hanging in there.

When I started, I thought about what had brought about the demise of some companies that I had worked with and I boiled it down to two things – greed & arrogance. I have tried to make sure that I don’t succumb to these success-related diseases. So far, the constant demands of looking for new clients has ensured that I don’t get arrogant about my business. As for greed, I have turned down work that pays well but doesn’t give any real value, and I have charged less than I could with some clients who have had urgent needs. Making a little less is a small price for keeping my principles.

I had previously worked for an e-learning technology vendor and my conclusion on leaving was that selling software licenses and improving learning & performance were not really compatible. That attitude led me into the open source camp and I have not regretted that move. There’s probably less money to be made in the short-term, but open source use is growing and I feel good about recommending the great systems that come out of the more dynamic open source communities.

Blogging has helped me connect to others who are passionate about learning, technology and new ways of work. I feel like I’m living the life of the knowledge worker that was described several years ago by Peter Drucker. My business model is still in beta (and I guess it always will be) but I’m feeling cautiously optimistic that I can continue to make a living doing this.

I also appreciate the support from the great community of bloggers, and edubloggers, without whose help and affirmation I’d be a very frustrated and lonely consultant – thanks :-)

The relevance of the learning profession

The world is not flat, it’s kind of lumpy. By the time it’s truly flat, we’ll take it for granted. One flattener is the ability to create any digital artifact and post it for immediate worldwide access on the web. These posts can then be hyperlinked to any other post; it’s extremely democratic but also chaotic.

Most bloggers (including me) have been echoing the Cluetrain refrain that “hyperlinks subvert hierarchy”. Many edubloggers have been saying that the educational system is no longer relevant to the needs of a knowledge society and none more succinctly than Chris Lehmann. As the world flattens, so will corporate and bureaucratic structures, but not without struggle and confusion.

The challenge for learning professionals will be to change their toolsets from prescriptive to supportive. For instance, in our informl learning unworkshops we’re trying to foster a community with the tools and connections needed to address that essential 80% of learning that is ignored by formal training and education. I really do not believe that formal approaches, like instructional systems design, will be able to help these learning needs.

Changes in business, public education and corporate training will happen in fits and spurts and those in bypassed jobs will not notice that they’re irrelevant until it’s too late. That’s the way with revolutions; you don’t know you’re in one until it’s almost over. The indicators though, are pretty clear.

Look at the advances that open source software has made in the past three years. Three years ago I strongly suggested to my LearnNB colleagues that this region should develop expertise in open source learning applications and become a major node of skills and knowledge on these tools that were available to anyone for free. Of course I was seen as an open source radical and ignored. Imagine if a few companies had started to develop expertise in Moodle, now adopted by major universities around the world, three years ago.

Today we are are seeing the beginning of the turning of the tide, in spite of the current market success of a few large vendors. There is now a general acceptance of open source software and even open source content (e.g. Wikipedia) as viable options. We are also seeing the subversion of institutional software systems via quick and dirty web applications (free IP telephony, free blogs, tagging as our own semantic web, and a multitude of social networks) that can be set up in minutes.

It’s not just open source that will change our institutions; it’s the realisation that individuals now own the means of knowledge production. In a knowledge economy, the individual is the knowledge creator and relationships are the currency. It’s getting easier to set up alternative systems if you know who to connect with and get things done.

Democracy is subversive and so is the Web. In a connected world, every learner brings his or her own network with them. Learners no longer integrate into the educational system, they connect their network to it – if they want to. How relevant is an educational system that does not allow learners to connect their personal, professional or vocational networks to the “system”?

As a learning professional, it’s time to take a stance. Enabling learning is no longer about disseminating good content. Enabling learning is about being a learner yourself, sharing your knowledge and enthusiasm and then taking a back seat. In a flattened learning system there are no more experts, only fellow learners on paths that may cross.

When knowledge era clients meet industrial era service providers

Patrick, at Green Chameleon, writes about the limitations of knowledge management systems, their constraining characteristics and the real world knowledge sharing practices of the medical community. There is an excellent graphic that shows the symptoms of the Industrial Era grating against the Knowledge Era. The medical field is still working in silos of specialist knowledge, where doctors and nurses learn in separate schools and from different perspectives, but about the same thing – human health.

These separate disciplines, with their mores and practices dating back in time, are now confronted with the patient who has instant access to a lot of information; not all of it accurate. Patrick notes that not all knowledge sharing is equal, but my feeling is that the informed patient is someone whom the medical system has not yet comes to grips with. If the medical profession, with all of its specialties, cannot share information with members outside the tribe, then how can information be freely shared with the patient?

Friction will continue in hierarchial corporations and bureaucracies as knowledge era clients rub against industrial era service providers. One of our challenges in the training and education fields with be to provide methods and tools to overcome these knowledge-sharing obstacles. Enabling learning flow in a networked knowledge society is much more important than creating learning content.

Learning at the Wildlife Institute

The Atlantic Wildlife Institute is developing a regional wildlife emergency response network and part of our work is the creation of learning resources. We have identified two major knowledge areas to be addressed: the identification of local wildlife, and how how to deal with these animals when they are in distress. People often don’t know what to do when they see what appears to be an orphaned or possibly injured animal. In many cases, the animal should be left alone, as the mother has probably left it alone intentionally.

Today, we tested out some learning programs, as we had visits from veterinary technician students as well as a Grade 7 class. Generally speaking, the average person’s ability to identify local species of wildlife is not very good. As a society, we are out of touch with our habitat, and we don’t understand the roles that wildlife have in our environment, which we share with them. For instance, killing off certain predators creates other problems down the food chain or increases disease in other populations, which may be transferred to humans. Identification of wildlife and then understanding their role in nature are the first two steps.

The Grade 7 students had a tour of our facilities, including our 102 foot long aviary flight cage, followed by some fun activities. The students ran a 50 metre course and were classified as predator or prey, based on their times. The prey set off on an obstacle course and were chased by the predators – all good exercise. We also set up some artificial treees and the students had to build an eagle’s nest, by playing the role of builder or gatherer. This activity was thoroughly enjoyed.

At the end of the afternoon I think that most of our visitors had some understanding of the complexity of nature and that simple solutions are not enough. It’s a start …

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Photo: Grade 7 students from Marshview Middle School building their own eagle nests, while Bob the goose supervises. Bob has been at AWI for 3 years, and refuses to migrate with other geese.

Here are some more wildlife photos.

[NB: I’ve posted this twice as my WP installation seems to have eaten the last post.]

Saltwater Network

Met with Arthur Bull, Executive Director of the Saltwater Network today and learned about this bi-national organisation that “supports community-based marine management in the Gulf of Maine region”. Many of the issues that the Saltwater Network and the six resource centres address are similar to those that we want to look at for our Commons.

The stated principals of the network show an understanding of the problems …

WHEREAS, the nature of the threat lies not in a single simple factor, but in an overwhelming complexity of factors: transport and accumulation of land-based pollutants, loss of physical or legal access to the ocean, overpowering economic forces acting independent of biological realities, unsustainable fishing practices, increasingly massive and remote regulatory bureaucracies, and isolated model-driven science

.. and the actions are concrete and local:

  • Supported two existing marine resource centres
  • Helped four new resources centres to get started
  • Given funding support, through a mini-grants program to local organizations
  • Provided bursaries for staff from participating organizations to attend learning opportunities related to community-based management
  • Co-sponsored two Gulf of maine study tours: one that took representatives of Aboriginal and non-native fisheries organizations from Yarmouth to Cape Cod, sharing their knowledge and experiences, and learning about community-based management work in communities that they visited, and and a tour on community-based clam management.
  • Helped to bring several new grantmaking foundation into the Gulf of Maine region, both through Saltwater Network, and directly to local community groups
  • linked the resource centres by regular conference calls, and a workshop on developing sustainability strategies
  • Built collaborations with capacity-building networks and organizations in other regions and countries

There is much here to learn and it’s great to know that this network exists in our region.

Inukshuk Call for Proposals 2006

On May 29, 2006, Inukshuk Wireless launched the 2006 Calls for Proposals process in a number of region across the country. Under this process, Inukshuk Wireless invites you to submit:
EITHER
An innovative and creative project to develop multimedia and feature rich learning content, applications or learning environments for Canada’s learning communities;
OR
A Connectivity Project which results in the provision of wireless broadband internet access to un-served or underserved communities in the region. The goal of the connectivity projects is to bring wireless broadband connectivity to both public and private sector customers, including learning organizations.

Inukshuk Wireless, a joint venture of Bell Canada and Rogers Communications, is a provider of wireless broadband. As part of the Industry Canada licensing requirements, Inukshuk helps learning communities across Canada through the Inukshuk Fund. Proposal requirements and amounts available for each region are available on the website.

Next Informl Learning Unworkshop Starts Soon

Jay Cross has just announced the next Informl Learning Unworkshop, set to start on June 8th.

If you’re uncertain whether this is right for you, follow the links to the FAQ, or Jay’s online audio/slide presentation, or the excellent informal learning synthesis that Jay recently posted. We look forward to another interesting group learning experience before the Summer heat hits us.

Elgg update

I’m a great fan of the Elgg learning landscape and feel that this blogging, eportfolio, social networking platform is an excellent vehicle for informal learning and filling in the cracks created by those pesky LMS/LCMS that academic institutions insist on using.

This past year David Tosh and the Elgg community have been busy with several upgrades to the system. For instance, the Elgg-Moodle integration is moving ahead, as is Elgg-WebCT. Other improvements are listed on the Elgg roadmap. Another great resource is the University of Leeds Tour of Elgg and overview of blogging tutorial.

Learning about education in Africa

I spent the day at a workshop on education in Africa, featuring a presentation by William Saint, lead Education Specialist, Africa region, The World Bank. His presentation was interesting, but it was quite evident that it’s next to impossible for an independent consultant to get the type of international development work that was described. The bank specifically finances:

  • strategy development
  • innovation funds
  • curriculum reforms
  • staff development
  • library & information access
  • system support units

If you’re interested in this kind of work, it’s best to get connected with a large contractor. There’s more information available on The Development Gateway and the UN Business Website (New Brunswick companies can access this database by contacting BNB).

The second session featured a case study of a new private university in Guinea. The founder, Dr. Malo, spent several years in developing the business model before launching UDECOM in 2004. The university is focusing on the transfer of theoretical knowledge into practice and uses the local community (a rural region of about 2.5 M people) as a test-bed for educational programs. Students get involved and take ownership of their communities and the inherent challenges. Given the African tradition of universities as training schools for the public service, UDECOM is a refreshing change. The UDECOM bootstrap financing model may be one that Canadian institutions could emulate as well.