When knowledge era clients meet industrial era service providers

Patrick, at Green Chameleon, writes about the limitations of knowledge management systems, their constraining characteristics and the real world knowledge sharing practices of the medical community. There is an excellent graphic that shows the symptoms of the Industrial Era grating against the Knowledge Era. The medical field is still working in silos of specialist knowledge, where doctors and nurses learn in separate schools and from different perspectives, but about the same thing – human health.

These separate disciplines, with their mores and practices dating back in time, are now confronted with the patient who has instant access to a lot of information; not all of it accurate. Patrick notes that not all knowledge sharing is equal, but my feeling is that the informed patient is someone whom the medical system has not yet comes to grips with. If the medical profession, with all of its specialties, cannot share information with members outside the tribe, then how can information be freely shared with the patient?

Friction will continue in hierarchial corporations and bureaucracies as knowledge era clients rub against industrial era service providers. One of our challenges in the training and education fields with be to provide methods and tools to overcome these knowledge-sharing obstacles. Enabling learning flow in a networked knowledge society is much more important than creating learning content.

Learning at the Wildlife Institute

The Atlantic Wildlife Institute is developing a regional wildlife emergency response network and part of our work is the creation of learning resources. We have identified two major knowledge areas to be addressed: the identification of local wildlife, and how how to deal with these animals when they are in distress. People often don’t know what to do when they see what appears to be an orphaned or possibly injured animal. In many cases, the animal should be left alone, as the mother has probably left it alone intentionally.

Today, we tested out some learning programs, as we had visits from veterinary technician students as well as a Grade 7 class. Generally speaking, the average person’s ability to identify local species of wildlife is not very good. As a society, we are out of touch with our habitat, and we don’t understand the roles that wildlife have in our environment, which we share with them. For instance, killing off certain predators creates other problems down the food chain or increases disease in other populations, which may be transferred to humans. Identification of wildlife and then understanding their role in nature are the first two steps.

The Grade 7 students had a tour of our facilities, including our 102 foot long aviary flight cage, followed by some fun activities. The students ran a 50 metre course and were classified as predator or prey, based on their times. The prey set off on an obstacle course and were chased by the predators – all good exercise. We also set up some artificial treees and the students had to build an eagle’s nest, by playing the role of builder or gatherer. This activity was thoroughly enjoyed.

At the end of the afternoon I think that most of our visitors had some understanding of the complexity of nature and that simple solutions are not enough. It’s a start …

nest buidling.jpg
Photo: Grade 7 students from Marshview Middle School building their own eagle nests, while Bob the goose supervises. Bob has been at AWI for 3 years, and refuses to migrate with other geese.

Here are some more wildlife photos.

[NB: I’ve posted this twice as my WP installation seems to have eaten the last post.]

Saltwater Network

Met with Arthur Bull, Executive Director of the Saltwater Network today and learned about this bi-national organisation that “supports community-based marine management in the Gulf of Maine region”. Many of the issues that the Saltwater Network and the six resource centres address are similar to those that we want to look at for our Commons.

The stated principals of the network show an understanding of the problems …

WHEREAS, the nature of the threat lies not in a single simple factor, but in an overwhelming complexity of factors: transport and accumulation of land-based pollutants, loss of physical or legal access to the ocean, overpowering economic forces acting independent of biological realities, unsustainable fishing practices, increasingly massive and remote regulatory bureaucracies, and isolated model-driven science

.. and the actions are concrete and local:

  • Supported two existing marine resource centres
  • Helped four new resources centres to get started
  • Given funding support, through a mini-grants program to local organizations
  • Provided bursaries for staff from participating organizations to attend learning opportunities related to community-based management
  • Co-sponsored two Gulf of maine study tours: one that took representatives of Aboriginal and non-native fisheries organizations from Yarmouth to Cape Cod, sharing their knowledge and experiences, and learning about community-based management work in communities that they visited, and and a tour on community-based clam management.
  • Helped to bring several new grantmaking foundation into the Gulf of Maine region, both through Saltwater Network, and directly to local community groups
  • linked the resource centres by regular conference calls, and a workshop on developing sustainability strategies
  • Built collaborations with capacity-building networks and organizations in other regions and countries

There is much here to learn and it’s great to know that this network exists in our region.

Inukshuk Call for Proposals 2006

On May 29, 2006, Inukshuk Wireless launched the 2006 Calls for Proposals process in a number of region across the country. Under this process, Inukshuk Wireless invites you to submit:
EITHER
An innovative and creative project to develop multimedia and feature rich learning content, applications or learning environments for Canada’s learning communities;
OR
A Connectivity Project which results in the provision of wireless broadband internet access to un-served or underserved communities in the region. The goal of the connectivity projects is to bring wireless broadband connectivity to both public and private sector customers, including learning organizations.

Inukshuk Wireless, a joint venture of Bell Canada and Rogers Communications, is a provider of wireless broadband. As part of the Industry Canada licensing requirements, Inukshuk helps learning communities across Canada through the Inukshuk Fund. Proposal requirements and amounts available for each region are available on the website.

Next Informl Learning Unworkshop Starts Soon

Jay Cross has just announced the next Informl Learning Unworkshop, set to start on June 8th.

If you’re uncertain whether this is right for you, follow the links to the FAQ, or Jay’s online audio/slide presentation, or the excellent informal learning synthesis that Jay recently posted. We look forward to another interesting group learning experience before the Summer heat hits us.

Elgg update

I’m a great fan of the Elgg learning landscape and feel that this blogging, eportfolio, social networking platform is an excellent vehicle for informal learning and filling in the cracks created by those pesky LMS/LCMS that academic institutions insist on using.

This past year David Tosh and the Elgg community have been busy with several upgrades to the system. For instance, the Elgg-Moodle integration is moving ahead, as is Elgg-WebCT. Other improvements are listed on the Elgg roadmap. Another great resource is the University of Leeds Tour of Elgg and overview of blogging tutorial.

Learning about education in Africa

I spent the day at a workshop on education in Africa, featuring a presentation by William Saint, lead Education Specialist, Africa region, The World Bank. His presentation was interesting, but it was quite evident that it’s next to impossible for an independent consultant to get the type of international development work that was described. The bank specifically finances:

  • strategy development
  • innovation funds
  • curriculum reforms
  • staff development
  • library & information access
  • system support units

If you’re interested in this kind of work, it’s best to get connected with a large contractor. There’s more information available on The Development Gateway and the UN Business Website (New Brunswick companies can access this database by contacting BNB).

The second session featured a case study of a new private university in Guinea. The founder, Dr. Malo, spent several years in developing the business model before launching UDECOM in 2004. The university is focusing on the transfer of theoretical knowledge into practice and uses the local community (a rural region of about 2.5 M people) as a test-bed for educational programs. Students get involved and take ownership of their communities and the inherent challenges. Given the African tradition of universities as training schools for the public service, UDECOM is a refreshing change. The UDECOM bootstrap financing model may be one that Canadian institutions could emulate as well.

A Learning + Web Unworkshop

Interested in how to use blogs, wikis and other web tools for specific learning applications? Then join Jay Cross, Judy Brown and me for an informl learning unworkshop.

The format of the unworkshop is different from a typical online course or webinar and is focused on the working professional. First of all, it’s based on informal learning, the glue that keeps you learning before and especially after the formal training and education periods in your life. The unworkshop is all about responding to the specific context of your needs. The group is small, coaching is provided and you get to learn from your peers as well. It’s also a great way to expand your network and community membership continues after the unworkshop.

If you want to try some new web technologies for learning, then check out the unworkshop and join this growing community of practice.

Akismet fights comment spam

My akismet comment spam plug-in for WordPress is working overtime today. I had received about 1,000 comment spam since I installed it in late March, but today I’ve got over 500 more (so far). Akismet works well, and learns from any false positives that I mark as “Not Spam”, but with 500 in one day, I’m just block-deleting them. If you have made a comment and it hasn’t been posted in 12 hours, that means that I’ve accidentally deleted it – sorry.