Masie on Learning Trends

Elliott Masie spoke via video-conference to the LearnNB – CSTD gathering in Fredericton yesterday. There was not much new for anyone who is closely following the learning field, but that’s not Elliott’s audience anyway. I see Elliott as someone who is there just as new methods and technologies cross the chasm, explaining them for the majority, not the innovators. Here are some of the points that I noted from his presentation on extreme learning:

  • Velocity is increasing in the learning field. This means that production (such as e-learning development) has to get quicker as the pace of technology, business and cultural change increase due to our interconnectivity.
  • Personalisation is being demanded for just-in-time learning (even staggered over time instead of a one-time intervention) that is aligned with learner motivation (just-for-me).
  • The mobile device is becoming the learning platform of choice, especially outside of North America.
  • Content is becoming democratised, as evidenced by the growth of blogs and wikis.

Being absorbed in this field, you sometimes forget that not everyone is a blogger or uses wikis for collaborative work and learning. Listening to Elliott is a good indicator of where customers/clients/users are in terms of willingness to try something new. I enjoyed Elliott’s anecdotes the most, as he’s a great storyteller.

Two other points that he made, which are not new but worth repeating, are that we need to create “sandboxes” for people to experiment and fail in a safe environment and that “War Games” can be good practice environments for the real world. Few work environments seem to have sandboxes to fool around with. At Mancomm, we have always created a sandbox (bac à sable) for ourselves and clients, before and during the implementation of a learning or collaboration environment. They work well, and with open source software, they’re cheap.

During my +20 years in the military I was involved in many war games, from ones inside a building with only a map, papers and a few radios to large scale operations with thousands of soldiers. A lot can learned from these “simulations”, which can be quite low-tech. We even had a popular technique called an “in-box exercise”, where you pretended to be in your office and were given an in-box of notes and memos that you had to sort and deal with. The instructors played the roles of various people whom you needed to talk to. Such an exercise could take all day but was a much better learning environment than sitting in a lecture.

The main lesson for me is that we have a lot of techniques and methodologies that can enhance learning. The trick is in matching the right one for the context.

SCORM 2004 Enhancement for Moodle

Ohio-based DigiLore has released enhancements to make the Moodle open source & free learning management system compliant with the defence sector’s SCORM (sharable content  object reference model). This combination of private sector development with an open source community platform should be a winning combination and I think that we will see more of this model in the LMS/LCMS field. Basically, it’s cheaper and more effective to only develop the specific modules that you cannot do without, and then use open source modules to handle the more generic tasks.

Bureaucracy = Death

Seth Godin’s quotable Bureaucracy = Death raises a number of issues on why preventive actions are seldom taken by bureaucratic organisations. Seth talks about the effects of bureaucracy on marketing, but it also results in inertia in healthcare, education, et al. I doubt that his idea of a Chief No Officer would be embraced by many companies or institutions.
My belief is that it is the basic nature of managerial organisations that is the prime contributor to a reactive versus a preventive mindset. Why were the levees around New Orleans not maintained? Why is there no funding for programmes such as Canada’s Participaction, but we continue to add more expensive acute care machinery to our hospitals? Why is early childhood education ignored when it is a prime contributor to healthy, contributing citizens? And finally, what can we do to change this?

Atlantic Canada Code Camp

Attention geeks and coders. The first Atlantic Canada Code Camp will be held in Moncton on 15 October:

A CodeCamp is a community-driven, all-day event for developers. Speakers are local or regional developers. Topics are based on community interest. Sessions are original and feature a heavy technical focus (no marketing fluff).

This is much too techie for me, but I know many others who may be interested. They’re still looking for presenters for this free event.

ELGG Contract Call

Mancomm Performance has just issued a contract call for the development of a calendar function for ELGG. We have been testing ELGG for a while and like many of its functions, such as the integrated blog, easy creation of groups & communities, and its ease of use for web novices.
This contract will pay for the development of a module of an open source system which will then be given back to the ELGG community. Mancomm is the first private sector company offering to pay for ELGG development.
If you’re an experienced developer looking for some paid OS work, then check out the post and contact us at Mancomm.

“Roadmap for Open ICT EcoSystems”

From a recent report (Roadmap.pdf) released by The Berkman Center for Internet & Society.

The Problem:

Following last year’s tsunami disaster:

In the race to identify victims and assist survivors, Thailand’s government hits its own wall. Responding agencies and non-governmental groups are unable to share information vital to the rescue effort. Each uses different data and document formats. Relief is slowed; coordination is complicated. The need for common, open standards for disaster management was never more stark or compelling. The Royal Government of Thailand responded by creating a common website for registering missing persons and making open file formats in particular an immediate national priority.

Similar issues have arisen during Hurricane Katrina relief operations.

The Solution = Open Standards

Guiding principles: An Open ICT EcoSystem should be Interoperable, User-Centric, Collaborative, Sustainable, Flexible

Attribute

Open Standards

Open Source

Nature Set of Specifications Software Code
Openness of Interface By Definition By Design
Interoperability Enabled Cannot be Assumed
Licensing Various Types Various Types (GPL, BSD, etc.)
Development Model Collaborative Collaborative

Who was involved?

Members from various countries, including one from Canada – Gary Doucet of the Treasury Board Secretariat.

The Results:

An Openness Maturity Model:

  • Level 0 – Mainly Closed
  • Level 1 – Ad Hoc
  • Level 2 – Open Aware
  • Level 3 – Defined and Developing
  • Level 4 – Managed Openness
  • Level 5 – Measured and Sustainable

Plus – A Framework for a Business Case

Comment: An excellent starting point prior to the development of any regional, national or international web initiative that involves more than one organisation. For instance, the roadmap could inform the initial structure of national learning or health portals.

Innovation – Ideas Need to be Exploited

Here is an excellent quote from BusinessPundit, via Small Business Trends:

Entrepreneurs are people that exploit ideas by matching them to market needs, executing them despite scarce resources and designing a business model that makes the idea profitable.

This is a good follow-up of an earlier post I made on The Medici Effect, showing that having a good idea may be important, but follow-through is critical.

Learning Circuits Blog

The Learning Circuits Blog (part of ASTD and Learning Circuits) went on to the Blogger platform a while back and a few regular contributers have started some interesting conversations. The number of comments attest to the level of reader interest.  The latest post on the need for a Spanish language LCMS is generating some controversy, as is a commentary on Elliott Masie’s comparison of CNN and education.
If you’re in the training & education field then this blog is definitely worth checking out.

Performative Ties

An article on Performative Ties from Knowledge@Wharton (requires free membership) describes how professional services companies use informal transfer methods to leverage their knowledge. In a study conducted by Prof. Sheen Levine, it was found that:

…what gives firms competitive advantage isn’t just their repository of sheer knowledge, but their use and encouragement of so-called “performative ties” — those impromptu communications made by colleagues who are strangers in which critical knowledge is transferred with no expectation of a quid pro quo.

Performative ties, as described in this article, seem to be similar to the weak ties that could help you get a job much easier than strong, familial ties can. The research on performative ties for knowledge-sharing inside corporations shows that loose peer-to-peer networks are effective ways to transfer implicit knowledge.

I think that those same performative ties exist outside these professional services companies, especially amongst bloggers. Reading or commenting on a blog creates a weak tie that can be used to ask a more pointed question via e-mail. I have done this on a several occasions, and have received similar requests. The responses are always quick and candid.

According to Levine, “What they [professional services firms] do well, is move knowledge around effectively, taking the company’s entire accumulated know-how and gathering it quickly to a single point to create a solution for a client.” If that is their prime competitive advantage then looser groups of independent consultants, who share through their blogs, may be just as effective at providing professional services as these more structured companies that currently rule the market. That’s positive news for me and my associates :-)