Carnival of Nonprofit Consultants

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This is my first turn to host the Carnival of Nonprofit Consultants. I tried to focus on environmental themes, and I got a couple, but most importantly, all of these blogs come to you from Canada.

  1. First off is Robert Paterson of Prince Edward Island. Rob has been involved in many nonprofit organisations, from helping to create the Queen Street Commons to his work with National Public Radio. There’s a lot to pick from, but I would recommend his recent post on the Food Trust of PEI, which is focused on informing consumers of food what it is that they’re really eating.
  2. Next is Dave Pollard of How to Save the World. Dave’s posts usually address some deep subjects and there’s a wealth of practical information too. His recent post on the Essential Capacities for Communities is worth a read for any nonprofit consultant.
  3. Chris Corrigan from the west coast is quite experienced with open space technology and this week talks about More on Presence, Circles and Granola.
  4. Another west coaster, Jon Husband, shares his experience at Wirearchy. Read Jon’s recent post on how games are becoming mainstream workplace learning fare, at Playing Games at Work.
  5. Joan Vinall-Cox works in higher education and seems to be a natural blogger. Check out her Top Ten Tools for work and learning.
  6. Dave Cormier is currently working at the University of PEI and also co-founded Worldbridges, a unique nonprofit business. Dave recently posted An Introduction to my blog – Two years in review.
  7. I would be remiss if I didn’t include the photo blog created by one of our summer students at the Atlantic Wildlife Institute. Mark has just finished his term but I hope to continue to post some photos during the year, in my capacity as Director of Education. There are great photos and explanations about a wide variety of North American wildlife.

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Keep track of the Carnival of Nonprofit Consultants, no matter which blog is hosting, by subscribing to the Carnival feed.

Face to Virtual

Earlier this year I ran a workshop on informal learning in the workplace for about 25 people. This followed a year of web-based sessions with Jay Cross & Judy Brown, in which we used various technologies to connect with people around the world.

As much as I enjoyed the face-to-face session, I found it rather limiting. For instance, there was no back channel of text-based IM conversation going on simultaneously, nor could I pop a link or file to everyone while I continued the conversation. I found that face-to-face was a tad too  linear and not as productive as some of our virtual sessions.

Jay Deragon [who has an excellent blog worth subscribing to] talks about the increased productivity that virtual work can drive.

The number one reason that professionals want to participate in virtual teams more frequently is simple: increased productivity.  As the size of the virtual workforce in America today is growing, so is the likely impact on productivity and profitability for organizations. More than 90 percent of those surveyed agree (35%) or strongly agree (56%) that virtual meetings save time and money. We used to think that meeting face-to-face was the only way to build trust and teamwork. Armed with new technology and new best practices, we’re learning new ways to connect on a human level with people anywhere, anytime, said Dr. Jaclyn Kostner, author of Virtual Leadership.

Virtual work significantly reduces useless meetings, eliminates commuting time and helps each worker focus on what is important. Because you can’t watch each person and tell them how to do everything, the organisation must come up with real performance measurements, and that in itself will increase productivity.

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Are our small towns ready for the next economy?

Is it a trend when more US citizens move to Canada, hitting a 30 year high last year? I like to think that as we all become interconnected that it will be easier to choose where we live and how we do our work, making obligatory daily commutes a thing of the past. Much as I want that, most people don’t have that option and few employers are willing to offer it. Rob Paterson notes that some professionals are moving to PEI for the lifestyle and bringing their work with them.

I’m now in my fifth year as an independent consultant working out of a very small town. There are several others choosing to work from the home office and doing business anywhere. We’re still the minority though. The big question is whether this will become a trend and develop into the norm – people choosing where they live first. If it becomes the norm then there will be some fundamental societal and economic shifts; perhaps nine shifts.

Small towns are attractive to certain  types of people. I think that they appeal to young families as well as the newly retired or semi-retired, who want a slower pace of life. The challenge for small towns will be to offer what these folks really find important.  High-speed internet or even free municipal WiFi may be important. Access to a good passenger train service (with wireless Internet) may also be important.

There is an opportunity for small towns to position themselves as preferred locations for an Internet economy but the race may get fierce, as communities see their tax base leaving for greener pastures. The Canadian Maritime provinces need to establish the infrastructure that will attract knowledge workers and keep them here.  Companies like FatKat Animation in Miramichi are setting the example. However, our communities will also need good restaurants, multi-cultural experiences, openness to alternative lifestyles and all those other things that educated folks seek out.

It will be a big challenge to move from our not so distant agrarian economy to a knowledge economy, but if we miss the boat, we’ll end up as an economic backwater. What would attract you to move to a small town in Atlantic Canada? [by international standards, there are only small towns in Atlantic Canada]

Carnival of Nonprofit Consultants Coming to Town

I’ll be hosting the Carnival of Nonprofit Consultants next week (27 Aug) . This will be an open call but special consideration will be given to environmental themes (due to my work with AWI) as well as any fellow Canadian bloggers. Drop me a note if you have something of interest and want to be one of the required 7 (no more & no less) highlighted posts.

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If you’re not familiar with the Carnival, the hosts change from week to week but you can subscribe to the feed. This week’s post is by Michele Martin on her Bamboo Project Blog with several interesting links.

A new business model for online learning

The learning management system has become the de facto delivery vehicle in the online training and education world. It is popular because it tracks learner activities, manages classes, controls testing activities and allows instructors some level of control. One of the primary limitations of the LMS/LCMS is that learners only use it when they are registered and cannot take their artifacts with them. Another is that the LMS environment does not connect with the learners’ other online environments; like Social Networking Systems, News, Photo Sharing or Blogs. As more learners use the Web for other work and social activities, the walled garden of the LMS becomes less relevant.

I’ve previously discussed why I don’t think that content is king in the online learning world and that community and context are critical in developing learning environments. Well the context sure has changed over the past decade and LMS vendors should start considering how to stay relevant in their field. First of all, there are many competitive open source LMS available for no licensing fees. One way to compete with open source would be to launch a FUD (fear, uncertainty, doubt) campaign, but this will only work for a certain period of time. You could also lock in your clients with your technology but you need lots of clients in the first place. Or you could sue your competitors, but this requires deep pockets and might even backfire.

A better option is to create your own ecosystem, as Linux has done rather successfully. Another, more pertinent, example is IBM’s Eclipse project which is a collaboration between several proprietary software vendors to create a common development environment.

So what if several LMS vendors got together on a basic open source learning environment and then they competed on adding high-value applications around this open core? Could this create a more sustainable position for future development, without the fear of vendor lock-in, but still providing a profit motive for the private sector? Maybe it’s time to think outside of the box.

Mozac

My thanks to Graham Watt for providing grist for my blog this week. I should be back with my own material next week.

In the meantime, you just might want to take some Mozac (compliments of Graham). [I think I put this post in the right category …]

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Work Advice from Graham

Following from yesterday’s post, here is some worldly wisdom from Graham Watt. You can tell that Graham has much experience in the advertising industry (extracts from “35 tips”):

Don’t be afraid of advertising research. You can be just as wrong as any $500,000 research study, and for a lot less.

Don’t think of words and pictures as ideas. They are just the little wagons that carry the ideas.

If you want to run a camera, take a course. It you want to shoot beautiful film, go and see and feel life. You can always get someone to push a camera button for you.

Participate in the creation of the strategy and you’ll have an easier time executing it.

Stop thinking we’re living in a time of incredible change. My mother saw more profound change than I. She started before electric light and lived to see people on the moon, pop tarts, boogie, the sinking of the Titanic, Hydramatic Drive, AM, FM, television, the refrigerator, the vacuum cleaner, the world’s biggest depression, Mac Powerbooks, Hitler, thousands of young Canadians killed in WW1, thousands of young Canadians killed in WW2, the Holocaust, fluorescent lights, nylon, Aids, polyester, fibreglass, pollution, the atomic bomb, terrorists, DC-8’s, SST’s.

Graham Watt – Discovering Guilt


My friend Graham Watt has once again allowed me to reprint some of his articles. Since I’m in a period of rest from blogging, Graham’s thoughts on guilt, as well as research, may be a welcome change for readers.


Discovering guilt

Copyright – Graham McTavish Watt

Used with permission

It’s never been easy for me to understand orders, perhaps because of an inherent disdain for procedure or of being unable to accept someone else’s truth.  When I was a child, I’d go to confession at St. Augustine’s in Notre Dame de Grace in Montreal, each week dutifully entering the little cabin and awaiting the priest’s sliding door to open, there my sins to confess. My problem was I had no sins I could think of to confess. These were simpler times, and maybe guilt, the grist for organized religion, just hadn’t set in yet. What could I say to the priest? Everything was fine. I had no idea what a sin looked like or felt like. I solved the problem by simply lying. I’d say I committed 3 sins on Wednesday, four sins on Friday, a big sin on Monday and so on, always adding the confession day lie as one of them. Had the patient but silent priest heard of my troubles in later years he might have been more entertained. But alas, I had left the church and the confessionals for more attractive pastures.

When I was twenty-one I had a disastrous breakup with Sheila, my girlfriend, who had expected an engagement ring for Christmas and instead received a beagle puppy, a curious choice even for someone making but $75. a week smashing defective toilets for Crane. A Christmas Eve with everyone crying; Sheila, her mother, two of her brothers, myself, and the little beagle while peeing on the rug, was my introduction to massive guilt.

I saw Sheila no more. Then one lunchtime ten months later, I did see her approaching me on Mansfield Street, beautiful as ever. As she came close she abruptly crossed the street to avoid me. I was crushed beyond repair. I stumbled into a steamship office and asked when the next ship left for England. There was one in two days and I booked passage. My dear brother, as usual, was sent to deter me from another family disaster, but I assuaged his interdiction with  a heavy series of double scotches applied in the Berkeley Hotel bar and he was soon shouting encouragement.

I was desperately in need of another country.

Then, for some reason on sailing day, as the ship’s band played, she slipped her lines, and a barman popped open a Tuborg ale for me, its creamy foam descending slowly, I was suddenly free of guilt. I have no explanation for the instant lifting of that great depression. It was way past beer, a miracle surely, but the goddam gangplank had been removed and so was I from Canada.

In England I looked for work. I had not entirely lost my dressing up fetish acquired in my ranching days, and I went about wearing a burberry overcoat and a trilby hat and carrying the obligatory furled umbrella. One day in spite of the clothes which I thought made me look properly English, a frail looking elderly woman emerged from the shadows near Oxford Street tube station and smashed me over the head with her umbrella, shouting: “fucking American”, and effectively ending the dress up part of my life.

A woman I met in London, who had married a Canadian fighter pilot during the war and who had a soft spot for Canadian lads, offered me a job in her essence company. She had extensive holdings in Grasse in the south of France and wanted me to become an expert in essences, a vast aesthetic change from my smashing toilets job in Montreal. But I declined and instead took a job with Research Services in Frith Street, a division of the London Press Exchange. The job was easy. They’d send me to Canterbury in Kent and its environs, to do market research for women’s magazines and it was doing this that I developed my life long suspicion of market research.

Inevitably, my guilt factor kicked in ferociously here too. The job began easily enough. I would visit certain subscribers in the Canterbury area and ask the prescribed questions, which could be answered with a yes or no. The whole procedure was boring although the people I met were fascinating. In one household, a couple were entertaining a German pilot who had been shot down in 1944, landing in their apple tree, and prodded with pitchforks. After the war the German pilot and his family and the British couple became friends and for 20 years holidayed together, hopefully sans pitchfork.

But the trudging from house to house soon palled and I retired to a local pub and began to fill in the little cards myself. I would try to be creative in my little tick offs, favouring one magazine over another, sometimes appearing very negative in the hopes the unfortunate people whose opinions I was impersonating would receive a free subscription. I had no sense that my numbers and the numbers I would have received from actual interviews were in any way different. I believe that I may have aberrated half of Kent this way. In a sense I was forming my own bias on the magazines and in doing so began a lifelong suspicion of quantitative research and methodologies, especially when put in the hands of the congenitally disinterested.

Much like the earlier hoarding of the Crane order requisitions, my guilt rose up tinged with fear and I fled to Kitzbuhel in the Austrian Tirol, where I lived for the winter supporting myself by teaching skiing or more precisely skiing around the Hahnenkamm Circus with people who had lots of money and were perhaps as lonely as I.

On my return I met Sheila at a party. I told her I’d spent a year in Europe because she snubbed me on the street. She replied;  “You poor idiot, you know I’m shortsighted, I never saw you on the street”. Of the entire catastrophic trip, the lasting lesson learned was in the market research phase where the poor idiot discovered the variability of factors which can determine what we will accept as truth. And how all research is sabotaged by human frailty.

Dog Days of Summer

A quick search and I find that the dog days of Summer can mean, “a period of stagnation or inactivity”. That’s how I’ve been feeling lately; not much that I want to say and not wanting to produce just C-level work, which Christian Long describes as:

Just write (or copy), link, publish…and get a guaranteed C in the audience’s mind. Some will be appreciative that the writing went down easy. That you offered them an encyclopedia of content that saves them a trip to the library. A few may even tune back in to see if you write anything again in the future. Emphasis on being polite. A few back-door rule makers and play-it-safe writers seem to enjoy the process. Quickly forgotten, otherwise.

Christian describes A-level blogging as much more engaging :

Or, and this only matters if audience matters, push equally hard on your own assumptions as you do your readers’ expectations. Take a topic well known or just on the scant edge of global awareness…and mash it up a bit, dust it off, tweak, twist, and deconstruct so that it begins to take on a life of its own. You and the reader(s) are no longer able to see the original question quite the same way ever again. Do that with a decent flair for writing — no matter how ‘correct’ in terms of the MLA — and there is an decent chance that the blog-grading-razzi will not only come back around again and again to see what’s grabbing your attention, but the off-line conversations between you and them will take flight as well.

My audience matters and I don’t have any A-level material (let alone B-level) churning through my mind. It could be the Summer heat or maybe I need a break.

Therefore, I shall pause here a while.

Independent Thinking

I’ve been freelancing for over four years now and am always looking at how I’m doing business, what works and what doesn’t. Some days it seems that, “Freedom’s just another word for nothing left to lose“, in the words of Janis Joplin. Other days, it’s pretty darned good.

My introduction to freelancing came through Dan Pink’s Free Agent Nation, still a good read for those considering the road less traveled. I also follow a few sites dedicated to independent work, such as Consultant Journal; Thinking Home Business and Why Go Solo. The advice from all of these sources is good and makes for interesting reading, but I think that being a free agent is very case specific. Like learning, it’s highly contextual. Every freelancer is different and in a unique set of circumstances. There is some general business advice that is suitable for everyone, but I think that freelancers have to cut their own path. There are no real rules and rock solid principles. As many consultants would say, “It depends”.

So here’s my advice.  For the most part, you can ignore everyone else’s advice. If you want to go out on your own, start paying attention to everything around you. That includes your own spending habits, how you connect with people, how you do your work and what’s going on in your field. Observe and listen. Look for patterns and make your own deductions. Then take action (like your first project/client) and spend some time reflecting on your actions and those of others. By doing, you will learn. In business and in life, it’s the doing that counts.