Enterprise social technologies

I am presenting on enterprise social technologies, learning and performance at the Learning Technologies conference in London today. Most large organizations have something like  Microsoft Sharepoint, an intranet, or perhaps a social tool such as Socialcast. But how can you tell if these tools are right for the job? How can these tools support a coherent social strategy across the enterprise?

7 facets ESNIt is time for L&D, IT and the business to speak the same language. How do you know if your organization has the right mix of information technology to support social learning, collaboration and knowledge-sharing, if you cannot discuss this with colleagues outside your department? Today, I will present a common framework that describes how enterprise software can align with seven key work performance facets. My presentation will go into the details of how I developed this framework, the research and models behind it, and how it enabled a client’s learning & development department to have a meaningful conversation with the CIO.

Enterprise social networks can help connect collaborative and cooperative behaviours to support learning by doing and knowledge-sharing. Individual knowledge workers can contribute through practices like PKM, but organizations should ensure their software platforms support seven key facets to help personal knowledge become organizational knowledge.

ESN PKMDownload the checklist (PDF):

Enterprise Collaboration Knowledge Sharing

Watch the recorded presentation:

Enterprise Social Technologies (32 minutes)

Reference presentation (Slideshare):

Office 365 productivity tools

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