Defining Literacy

Since the turn of the century [1900], literacy rates in the US have declined from 90% to 35% [are there Canadian stats?]. Rob Paterson explains that this may be due in part to the rise of competitors (such as the records, movies, TV) to the print medium. Rob also shows that much more money put into the US public education system has had no effect on literacy.

Another perspective on the drop in literacy is from Mark Federman, in “Why Johnny and Janey Can’t Read, and Why Mr. and Ms. Smith Can’t Teach: The challenge of multiple media literacies in tumultuous times“. Mark puts forth that we are in a similar situation as when the written word replaced the spoken word (ancient Greece) or when the printed word replaced the written word (the Reformation & Enlightenment). Each of these technologies changed the way that society valued and understood knowledge. Mark concludes in his paper [pdf] that literacy is no longer our critical educational issue:

Have no fear – Johnny and Janey will, in all probability, learn to read, just as they learned to speak. But orality has not structured society since ancient Greece, and literacy no longer structures society today. The challenge for all the Mr. and Ms. Smiths throughout the academy, and eventually in the secondary and primary classrooms throughout the world, is to recognize that the exclusive focus and predominance given to the pedagogical artefacts of a literate world is inconsistent with the skills necessary to participate in the discovery and production of knowledge in a ubiquitously connected and pervasively proximate world.

Our efforts that focus on print literacy may be for naught. Do linear literacy skills really prepare us for life in an electronically connected world? I don’t believe that we have done enough research on this issue, but if Mark is correct, then we are wasting a huge amount of time and effort on the wrong skills. We can use technologies such as fMRI to see what is going on in our brains, but we may be asking the wrong questions.

… and I have to add this quote from Alvin Toffler: The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.

Sustaining Online Communities

Word on the street is that Facebook is becoming the default online community, making Linked-In, MySpace and others obsolete. I’m not so sure about this. For instance, Jay Cross, on another community site, Ning, wonders about the value of Facebook – Full Disclosure: I have Facebook, Linked-In and Ning accounts ;-)

Given that the Web is now about a billion people of varying age groups, cultural and linguistic preferences, I cannot see how one platform will meet everyone’s needs. Facebook has done well by opening its platform to other applications and this is fueling its current growth. However, as much as people are adding new applications, they’re dumping them just as fast.

This week I came across a new community, Carmun, focused on the needs of graduate students. I think it has some potential for its stated niche:

It [Carmun] connects students who share academic passions. It easily organizes academic research, and it is expanding the boundaries of universities by creating a database of rated and reviewed source material. Imagine an academic community where you can tap into the intellectual horsepower of students around the country or even the world.

Each online community has to be of value to its members but it should also be open to connect with other communities. Being open has propelled Facebook to the front of the pack, but I don’t think that it will preclude the development of new communities. Maintaining a community and making enough money to operate it are the real challenges and no one has a guaranteed model for this yet.

Independent Thinking

I’ve been freelancing for over four years now and am always looking at how I’m doing business, what works and what doesn’t. Some days it seems that, “Freedom’s just another word for nothing left to lose“, in the words of Janis Joplin. Other days, it’s pretty darned good.

My introduction to freelancing came through Dan Pink’s Free Agent Nation, still a good read for those considering the road less traveled. I also follow a few sites dedicated to independent work, such as Consultant Journal; Thinking Home Business and Why Go Solo. The advice from all of these sources is good and makes for interesting reading, but I think that being a free agent is very case specific. Like learning, it’s highly contextual. Every freelancer is different and in a unique set of circumstances. There is some general business advice that is suitable for everyone, but I think that freelancers have to cut their own path. There are no real rules and rock solid principles. As many consultants would say, “It depends”.

So here’s my advice.  For the most part, you can ignore everyone else’s advice. If you want to go out on your own, start paying attention to everything around you. That includes your own spending habits, how you connect with people, how you do your work and what’s going on in your field. Observe and listen. Look for patterns and make your own deductions. Then take action (like your first project/client) and spend some time reflecting on your actions and those of others. By doing, you will learn. In business and in life, it’s the doing that counts.

Friday Links

A few things that I’ve noticed recently that don’t really fit into one category or post, but worth passing on:

  1. SocialText is offering a free chapter of the book Wikinomics, so you can try before you buy.
  2.  If you don’t use a feed aggregator, but want to keep up with the training & edtech world, Trainingblogs has put together dozens of feeds, in several categories – mine is on the elearning/technology tab :-)
  3. If you’re coaching or helping with soccer (aka football) this summer, you can use YourTeamOnline as your team’s free private community to share information about games, practices, drills and car pooling.

The medium is my message

Great conversation with Hugh McLeod looking at the difference between enterprise resource planning (ERP) systems and social media (SM). According to Hamish, with SM, “All interpretation of the message is done by the human receiver”, whereas “In ERP by contrast we have a whole load more stuff to do, as all interpretation is done by the software, or more accurately by rules written in software by a designer who is not in situ to intervene in any ambiguous situations. ”

Learning management systems (LMS) are the ERP’s of the education and training world. They try to take into account all of the factors necessary to control the experience, whether it be the “right” content or the most “appropriate” evaluation. Automating teaching and learning in order to be like ERP’s is the holy grail in some edtech business circles.

Learning is not a business process. Learning is the interpretation of messages by a human receiver, whether these messages be information or experiences. That means that a dumb network, like SM, with human interpreters at the ends, makes for better learning than a smart network, with its limited (by design) number of constraints.

The best LMS is the Web, because it allows any message to be received by anyone, without adding a pre-defined learning wrapper. In a world of ever expanding information and knowledge, the key to “managing” learning is helping individuals to develop their own message interpretation processes and skills.

Gaming, animation & simulation in Moncton

I attended a gathering of the nascent New Brunswick Gaming, Animation & Simulation (GAS) industry yesterday. Companies included FatKat Animation, the largest animation company in the region; GoGii Games, a start-up with experienced leadership; Pitch Mobile, games for wireless; and Vinland Studios, games with historical significance.

Many of those present then headed to the seaside resort town of Shediac for the local knowledge industry ‘s final cybersocial of the season with an evening cruise on the bay.

leaving-shediac.JPG

One group of visitors was a small company from BC that is opening an office in Moncton. Terra Cognita has a couple of products, focused on land knowledge systems, and also creates custom software applications for small and medium sized companies.

Newer members of the industry were also there, like designer Christine Lund. All in all, a pleasant way to spend a day.

Update: The GAS industry now has its own blog.

cybersocial-cruise.JPG

Hard-wired for Collaboration

According to this article on The World Cafe we humans may be more inclined to collaborate rather than compete:

Swedish scientists have done extensive research on this and they found we first lived in small groups of 20 to 100 people who in any given week averaged 2.5 days for gathering and hunting and 4.5 days on talking. The conclusion they came to from this data was that the brain, the neurological system, and our hormonal systems have had 90,000 years of programming us for talk and collaboration, and only 10,000 years for competition and fighting.

Dave Pollard sees collaboration and facilitation as a skill that he has developed as he has matured:

The role of facilitator, as I try to practice it now, entails the following:

  • Pay attention, listen, and understand why things are the way they are now.
  • Probe to discover what the obstacles are to co-workers’ work effectiveness, and work to remove those obstacles.
  • Imagine ideas, suggest frameworks, co-develop visions, and create tools, that might make things easier. Offer them, demonstrate them, as experiments, and then let the group do what they will with them — evolve them, adapt them, or fail them. Let what works work, and let what doesn’t work go.
  • Appreciate — thank your co-workers and show you appreciate their work and their ideas.
  • Collaborate when you are invited to do so. Invite others to collaborate to solve important workplace problems.

A few years ago I talked about collaborating to compete and it still seems more natural to me than trying to compete head to head with a winner-take-all attitude. The challenge is that our models from the past few thousand years don’t help us much. School is still competitive and so are sports and much of our business. Collaborative inter-networked technologies seem to be helpful in fostering collaboration but we really need to work on the social, cultural and economic models to reassert the importance of collaboration.

Places like the Commons could provide alternative economic models, but even that is proving to be a hard sell.

Revolutionary Wealth – Review

The Toffler’s continue their series of books on the rise of the Third Wave, or knowledge economy, with Revolutionary Wealth. As with several of their other books, this one looks at the larger and deeper patterns affecting our economies and societies as certain parts of the world make the transition from the second wave (industrial) economic structure. The three deep fundamentals that most economists do not examine are said to be – time, space and knowledge. Changes in each of these are having profound effects on us. Even more so, we are seeing conflicts between first wave (agrarian) societies with second and third wave ones. In many countries, all three co-exist and tensions occur as each has fundamentally different values, priorities and institutional needs.

I thoroughly enjoyed this book which is bound to expand anyone’s perspectives on the state of the world. It is neither pessimistic nor optimistic. The discussions on energy use are a refreshing change from much of the hyperbole in the media and the few references to education are clear and succinct. “The coming clash will set defenders of our existing educational factories against a growing movement committed to replacing them – a movement comprising four key elements … Teachers …  Parents … Students …  Business.”

Probably the best audience for this book would be our politicians and corporate leaders, as it provides a good overview of the “big picture”, which is missed by many in these two groups.

Other books I would recommend.

Need Firefox-Thunderbird Help

I’m using Firefox 2.0.0.4 and Thunderbird 2.0.0.4, both with default themes on Win XP SP2, and recently the “File-Send Link” function stopped working. I checked the forums and found out that this was a problem with the Beta release but can’t find any info on later problems or issues. I’ve checked both programs for updates.

Any advice out there? No, I don’t need advice to switch to Linux or to Mac, as I plan to leave Windows completely next year. For now, XP suits me fine.

Confusing Means and Ends

Ends are what you are trying to achieve while means are how you get there. Sometimes these get confused. For example, these are means:

  • Process Improvement
  • Education & Training
  • Compensation
  • Technology
  • Quality

So anyone pushing training (including e-learning) is selling a means to an end. First, you have to know what ends you’re trying to achieve. Ends can be 1) outcomes, 2) outputs or 3) performance. Training can help improve performance, but before you put on your instructional designer hat and get down to creating stuff, you need to align the means with the ends. That’s where performance analysis comes in.

If you subscribe to the ADDIE process, or some variant of it, you still have to get to the point of establishing (or confirming)  the ends that you are trying to achieve. For training development shops, the model should look something like this:

first-base.jpg

And so “ends” my series over the past couple of weeks on performance improvement (for now).