Learning Trends 400

I attended a learning lab at the Masie Center in January 1997, the same year that Learning Trends was launched. Elliott Masie has now published the 400th Learning Trends newsletter, available as a 39 page PDF. It comes complete with a Creative commons license, which is a great advance from the previous blanket copyright statement.

Trends400 includes comments and prognostications from a wide variety of contributors. Informal learning is frequently mentioned and it is evident that there is a growing use of open source tools for learning – two subjects dear to me. The articles submitted by dozens of readers show how your audience [learners] can be the major creators of your content.

Here is what I found to be the best piece in Trends400, as it addresses some of the core issues around human learning:

Dear Elliott, A bit more than a year ago we met in the Swiss consulate in Boston and I remember how you walked around with a Sony Play station in your hand and talked about the opportunity to use this tool for locating people with similar interests in one’s environment and to learn from or in the community.

That reminds me of the situation that taught me how I learn and how my children learn best. I was shoveling gravel to create a new patio some years ago and my son, Leonhard, then 3, wanted to help level the ground. But since he was always between my legs or just where I wanted to either take or put the gravel, I decided to create a small heap of gravel just for him. It took him about ten seconds to find out that his heap was not where he could learn what he wanted to learn. The Center of Action was clearly my shoveling and that was where he wanted to be.

So, I adapted my mode of working to enable him to participate at the Center of Action. I learned a lot from participating – maybe not being of real help – at the Center of Action. And the Center was the only place where I did not mistakenly take the wrong cues. How to watch, how to move, what is efficient, what is a problem, what counts: it is all there. I believe that each child and every learner will immediately detect whenever he or she is distracted and pulled away from the Center of Action. The children and students lacking attention are just indicators that we do not radiate the feeling of being at the Center, or worse, that we are not there and therefore cannot teach.

Ulrich Gysel

Global Text Project

The recently established Global Text Project, managed by the University of Georgia, has the following objectives:

The goal is to create a free library of 1,000 electronic textbooks for students in the developing world
The library will cover the range of topics typically encountered in the first two years of a university’s undergraduate programs
The global academic community and global corporations will be engaged in creating and sponsoring this library

The project is similar to Wikipedia but there will be more control over the editorial process to ensure that the texbooks adhere to academic standards. You can engage in the conversation, as this project grows beyond its initial two texts, through the Global Text Project Blog.

Given the level of control, it will be interesting to see if this project achieves wikipedia’s popularity and whether the texts gain widespread use. I also wonder if these books will wind up being used in North American institutions as well.

Texts will be published under a Creative Commons license.

Preparing for the Conceptual Age – what a concept

We’re in a provincial election right now and many of the candidates are talking about the need for job creation. I think that this is wrong.

Jobs are means but wealth generation is the real end. Jobs are a measurement of wealth generation used in an industrial society, one that produces goods in factories which employ people to do some kind of replicable work. Today, manufacturing and even white-collar information processing jobs are decreasing, while creative knowledge work is increasing. There are not more knowledge workers than industrial employees (yet), but we can look at history and see what happened to farm workers.

Go back 100 years and imagine what a politician would be saying on the issue of work. He might say, “We need to keep our people on the land because farmers are the fabric of our nation” – or words to that effect. This would be true, because, in 1900, “Most people – almost 63% – live on farms, not in cities.” However, in 2001, only 4.5% of Canadians lived on farms, but Canadians can still eat well today; perhaps too well. What happened to all of these farm workers? They took jobs in cities; many of which were higher paying factory jobs.

Today we are are seeing similar decreases in manufacturing and wealth generation moving to the knowledge sector. The term, knowledge worker, was coined by Peter Drucker, but I like David Gurteen’s definition of a knowledge worker best:

Knowledge workers are those people who have taken responsibility for their work lives. They continually strive to understand the world about them and modify their work practices and behaviours to better meet their personal and organisational objectives. No one tells them what to do. They do not take “no” for an answer. They are self motivated.

Knowledge workers don’t need jobs, they need opportunities. More and more knowledge workers can choose where they live, using the Internet to get their work done, so that local economic growth is becoming dependent on the ability to attract knowledge workers. Creating more industrial-style jobs is only a stop-gap measure.

We are changing from an industrial society to a networked knowledge society. Dan Pink, in “A whole new mind” described three forces (Abundance, Asia, Automation) that are pushing us into a society where creators and empathisers will be highly valued in what he calls the “Conceptual Age”.

Abundance has satisfied, and even oversatisfied, the material needs of millions – boosting the significance of beauty and emotion and accelerating individuals’ search for meaning. Asia is now performing large amounts of routine, white collar, L-Directed [left brain] work at significantly lower costs, thereby forcing knowledge workers in the advanced world to master abilities that can’t be shipped overseas. And automation has begun to affect this generation’s white-collar workers in much the same way it did last generation’s blue-collar workers, requiring L-Directed professionals to develop aptitudes that computers can’t do better, faster or cheaper.

So what are our politicians and voters talking about today? Many say that we need jobs and we need to put more money into our school system. Our schools, as they currently exist, are focused on the past. Our children need to be ready for the demands of the Conceptual Age and to take responsibility for themselves. Unfortunately, schools do little to prepare students to be empathetic or creative. They are focused on left brain attributes of logic and process.

This quote, via David Warlick, sums up the problems with our systems:

we have an 18th century form of government depending upon a 19th century industrial model school system to supply a 21st century electorate capable of making the monumental decisions we will face in the coming years.

Please let’s talk about the real issues facing our society and stop focusing on the next 24 hours. Our children deserve better.

Analysis for Informal Learning

This is a follow-up to Informal Learning and Performance Technology. I’ve created this diagram to show a rather simplistic representation of how you would conduct an analysis to determine where informal learning might fit in to your organisation. This process is designed for larger organsisations, and there is much missing from this diagram that space won’t allow. Anyway, it’s designed as a conversation accelerator on how to start looking at opportunities for informal learning on an organisational basis.

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Aliant connection speed – the saga continues

I’m currently on hold with Bell Aliant technical support to complain about my very slow DSL connection speed, for which I pay $85.00 per month (plus tax), as part of a bundle that is called, “Value Package Ultra High Speed, Unlimited Can/US LD & Cellular”. My monthly recurring costs, including taxes are $136.53.

I’ve now listened to short versions of every standard maritime folk song at least 5 times each, as I wait, because “your call is important to us” according to the automated voice on the phone. Thankfully I have a speaker phone so I’m typing as I listen to this cheesy music selection.

FYI, my download speed is usually 1,200 kbps when I am supposed to get up to 8,000 kbps.

[later]

The technical support rep checked my account and will be sending a technician to my house on Saturday. He was very helpful and friendy as we did some troubleshooting on the system, and he agreed that my upload/download speeds were slower than they should be.

At the end of our conversation, I asked him to search on Google for “aliant connection speed”, which he did and was surprised to see that my blog post, Marketing Hype & Reality, complete with comments and complaints, was the first search result. It was due to these comments that I decided to take up the issue again. As one reader posted:

Welcome to Aliant my friend. This is how it works, aliant has several packages.

High speed, 1.5 meg

and ultra, anywheres from 3 to 7 meg.

You pay for ultra, but they will NOT switch you to the ultra circuit until you complain about 15 times, then they click the button and you get your ultra speed.

For about amonth, when they switch it back to 1.5 thinking you won’t notice.

I’ve been an Aliant customer since vibe began, and have been an ultra customer since they started offering it. This is how it works, and I’m a tech for the government so I know what I’m doing, and I know exactly what is going on.

Aliant does not have the bandwidth to support the dedicated connections it sells, so it screws most people, and they don’t notice.

A few notice like us, and spend the rest of our lives fighting them to get the speed we are paying for.

We’ll see what happens.

Update: Saturday, September 9th. The Aliant technician showed up at the house in the afternoon and spent a couple of hours troubleshooting the system. He checked the DSL router, the jack & switch, as well as all of the lines in the house. He was friendly, informative and thorough.

Overall, I was impressed with the service. I also found out that the technicians who show up at your house are trained employees of Aliant. On the other hand, the customer service representatives on the telephone are employees of a different company, and Aliant just outsources this lack of service. That’s why no one acted on my complaint about slow connection speeds last year (July, 2005).

After checking everything in the house, including the testing of a new modem, the technician then went out on the telephone pole and checked the speed of the line passing by the house. Everything was OK, but still no improvement in my speed. He then went to the main DSL switch in town and changed the port. Still no improvement; but he was clear that I have not been getting the high speed ultra that I have been paying for.

The ticket has now been advanced and another technician is supposed to be here on Monday. At the very least, Aliant owes me a rebate.

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Update 2: A senior technician arrived this morning and checked out the connection again. After about 45 minutes, and a few phone calls, he determined that I was not subscribed to the ultra high speed service. One flick of the switch at Aliant and my download speed has tripled.

Now why did it take so long? I’ve been paying for this service for over a year.

Statistics

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I switched to WordPress as my blogging software last March. Later that month I installed the Akismet spam module, which has been working very well. Akismet is a free plug-in that learns from the actions of all its users so that it is constantly up to date. I’ve found it to be very effective, blocking over 10,000 comment spam since installation in late March.
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The other interesting stat I’ve noticed is that since I started this two-way website, in Feb 2004, I’ve received almost as many comments as I’ve made posts. I know that many of the comments are my responses to other people’s comments, but it makes me glad to know that there are some real conversations embedded in this website. It’s a learning experience to go back and re-read the older ones.

I’d like to thank everyone who has joined in the conversation and helped me learn along the way.

“never send to know for whom the bell tolls; it tolls for thee”

In a nearby school classroom is a sign that states, “for whom the bell tolls” and the teacher says to the students that “it tolls for me, not you”. This reminded me of John Taylor Gatto’s teacher of the year acceptance speech in 1992, as he described the seven lessons that are taught universally in western education.

The third lesson I teach kids is indifference. I teach children not to care about anything too much, even though they want to make it appear that they do. How I do this is very subtle. I do it by demanding that they become totally involved in my lessons, jumping up and down in their seats with anticipation, competing vigorously with each other for my favor. It’s heartwarming when they do that, it impresses everyone, even me. When I’m at my best I plan lessons very carefully in order to produce this show of enthusiasm. But when the bell rings I insist that they stop whatever it is that we’ve been working on and proceed quickly to the next work station. They must turn on and off like a light switch. Nothing important is ever finished in my class, nor in any other class I know of. Students never have a complete experience except on the installment plan.

Indeed, the lesson of the bells is that no work is worth finishing, so why care too deeply about anything? Years of bells will condition all but the strongest to a world that can no longer offer important work to do. Bells are the secret logic of schooltime; their argument is inexorable. Bells destroy the past and future, converting every interval into a sameness, as an abstract map makes every living mountain and river the same even though they are not. Bells inoculate each undertaking with indifference.

Want to improve learning? Get rid of those damn bells.

Schooling, deschooling or unschooling?

There seems to be a growing chorus questioning our Western school system. The conversation has been strong amongst bloggers, voices like Brian Alger or Robert Paterson on the value of homework or Chris Corrigan on unschooling. A number of our friends in Sackville have posted on Rob’s homework-related posts. Now the cry against homework has been picked up by the mainstream media such as Time Magazine and The National Post.

It’s not just homework, but the fact that a one size fits all approach to learning just does not work in a ubiquitously connected and pervasively proximate world. As Ivan Illich said in Deschooling Society in 1973, “We permit the state to ascertain the universal educational deficiencies of its citizens and establish one specialized agency to treat them.” That agency is cracking.

The lack of confidence in our education system is similar to the search for better training and e-learning methods, as evidenced by the interest in our Informl Learning Unworkshops. People realise that the old ways of instructional systems design take too long for most training programs. Furthermore, slapping on a training course cannot address the majority of human performance issues faced by organisations today. Also, many are discovering that learning on the Web is more about who you know than what you know, because if you know many knowledgeable people, you can usually find a solution to your problem. The “connectors” are becoming critical to any organisation.

As students go back to school, it is up to the rest of us to ask what are they really doing there and if there is a better way. We owe it to our children.

[Note: there are more learning links to explore on this one post than our boys may get in a day of classroom instruction]

My PKM System

Note: Latest version: PKM in a Nutshell (2010).

In response to a post I made on Personal Knowledge Management (PKM), Tony Karrer recommended that I look at his post on Personal Learning for Learning Professionals. This had me review my posts on PKM and reflect on how I go through my process of triage. As a result, I created this picture.

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I’m starting to use some other web tools but this is pretty well how I move from “interesting stuff” to “this is what I think”. For me, PKM is more about attitude than any given tools. My system works for me because I’m curious and because I have got into the habit of writing down my thoughts in a public forum. This develops into some interesting conversations about things that matter to me at the intersection of learning work and technology. Having a defined field of interest helps stop this blog from spreading too far and wide and keeps my PKM manageable.

Update: The diagram was slightly changed in response to Loretta’s suggestion (see comments). I would also encourage a look at Dave Pollard’s graphic on the same subject.

LMS circa 1999

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I was digging through some old files on CD and came across a report that I did when I worked at the now defunct Centre for Learning Technologies at Mount Allison University. It was called The Design, Development and Delivery of Internet Based Training and Education, dated March 28, 2000. I had worked on that report during the Fall of 1999. Part of the report examined what I described as “Asynchronous Group Learning Capable Environments”. This report was the second evaluation that we had completed at the CLT, but I can’t find a copy of the earlier one from 1998/1999.

From the report’s introduction:

The landscape of web-based learning environments has become more complex over the past few years, and this is further complicated by mergers, acquisitions, new versions of existing products and new products on the market. No one knows exactly how many learning environments exist, but the 40 that we evaluated provide a good view of the spectrum currently available. The Centre for Learning Technologies (CLT) examined these environments as part of a collaborative project effort by the BC Standing Committee on Educational Technology, the Centre for Curriculum, Transfer and Technology, the Office of LearningTechnologies, and TeleEducation New Brunswick.

The environments were evaluated from the perspective of functionality only.

Each environment, or LMS, was examined against a number of functions, as follows:

N= Not applicable
0= No support
1= Some support, but not a strength of the product
2= Adequate support, a secondary feature of the product
3= Full support, a primary feature of the product

I’ve picked a few of the functions out of the tables to highlight how many other commercially available systems were on the market at the time. These had all been in production and on the market for several years. You will note that many had functions that Blackboard claims were unique to its system in 2000. Note that Blackboard was known as CourseInfo at the time.

I’m posting this to show that Blackboard’s claims of patenting a unique “course-based system for providing to an educational community of users access to a plurality of online courses”, do not reflect the online learning technology marketplace at the time.

Here is a sampling:

“Analysing and tracking tools include facilities for statistical analysis of student-related data and the facility to display the progress of individual students in the course structure”
3: eAdministrator, Generation21, KOTrain, LearningSpace, VCampus
2: CourseInfo, and several others
1: WebCT, and several others

“Authorisation tools that assign access and other privileges to specific users or user groups.”
3: WebCT, eAdministrator, FirstClass, Generation21, Knowledge Planet, KOTrain, LearningSpace
2: CourseInfo, and several others

“Course monitoring includes facilities that provide information about the usage of course resources by individual students and groups of students.”
3: WebCT, VCampus, Pathware, KnowledgePlanet, Generation21, KOTrain, eAdministrator
2: CourseInfo, and several others

Course customising includes the facility to change the structure of the course and its assignments, exams, etc. This may include guides, templates, and related product support and training.”
3: WebCT, CourseInfo, Knowledge Planet, Generation21, LearningSpace, Pathware, Quest, Trainsoft, VCampus

“Managing records includes facilities for organising and keeping track of course-related information.”
3: WebCT, WCB, Virtual U, QuestionMark, LearningSpace, KnowledgePlanet, Generation21, eAdministrator, CourseInfo

“Progress tracking includes some facility for the student to check marks on assignments and tests.”
3: WebCT, Pathlore, Norton Connect, VCampus, Pathware, Mentorware, Learningspace, KnowledgePlanet, eAdministrator
2: CourseInfo, Serf, TrainSoft, WCB

At the time, this was a public report, available on the TeleEducation New Brunswick site (now defunct, too). I do have a copy, though.