Blogs and Informal Learning

This is a continuation of my posts on informal learning in advance of the CSTD Ottawa workshop on 30 January.

How Many Licks Does it Take?
You can learn a lot through blogging and reading blogs, but it’s usually not what you were expecting. Many times you can go through a series of posts looking for something specific and then wind up following a completely different thread. Life on the Web is like life off the Web. You don’t get what you expect. As Pooh said, “They’re funny things, Accidents. You never have them till you’re having them.” Learning, especially informal learning, is similar.

I’ve found that the discipline of writing has forced me to read with a more critical eye and to read in more depth so that I can make some sense out the various, and often conflicting, messages. In the process of the discipline of reading and writing online, I get a few insights, but not when I’m expecting them. I have to prepare my mind to receive, though not much gets through compared to how much I read. I think that even less would get through if I didn’t do this regularly.

Blogging, or writing an online journal that anyone can read and comment upon, seems to be the core of my informal learning on the Web. Wikis are good for projects and teams, while social bookmarks become great virtual bookshelves that anyone can browse. Skype (voice over the Internet) keeps me in touch with my extended network and is excellent for asking quick questions (as is any other IM system). I still haven’t mastered social networking software (SNS) , such as Linked-In, but Seb Paquet told me several years ago that bloggers don’t really need SNS. For the time being, blogs are the core of my social and learning Web.

Here’s a technical, but easy to understand, diagram of how blogs work.

Recommended reads on informal learning

There are about 15 people signed up for the Ottawa informal learning workshop. This post is for anyone who is keen and wants to get in some early reading. Of course it’s not required, but these could spark some ideas for interesting conversations.

Jay Cross has just posted Internet Culture & the Evolution of Learning. This is a great read if you’re interested in the big picture of why this stuff may be important. Jay’s article is more comprehensive than my previous post on the forces of change.

Here’s a short post, by Tom Haskins called, I found it inside my blog reader, that gives you an idea of how some people in the educational technology field are connecting and learning informally – without any direction ;-)

If you’re looking for something concrete, here’s a post on How a restaurant uses stories to keep staff motivated.

An aggregated listing of various Definitions of Informal learning by Mohamed Amine Chatti.

If you want to dig deeper into social networking, then Dave Pollard’s Whirlwind tour of social networking for business covers a lot of the available tools.

SoulSoup on Why companies try to avoid informal learning, knowledge sharing and even innovation in the workplace.

Finally, I would recommend watching an interview (33 minutes) with Robert Paterson, done by Iowa Public TV in 2006, in which Rob explains the power of blogging.

… or just have a laugh:

Managing Time Management

Forces of change

I’m conducting a workshop on informal learning on Tuesday, January 30th. In preparation for the workshop and hopefully to foster some early conversations, I’ll be posting my thoughts on informal learning here for the next week.

My initial reaction, when asked to present a full day workshop on informal learning, was to ensure that what I was going to talk about was not just a bunch of hype on the latest Web 2.0 tools that are being tested by the early adopters in the educational technology field. I didn’t want to be selling a new brand of silicon snake oil, so I tried to look at what forces are actually changing the way we work and learn.

First of all, the ubiquitous connectivity that over a billion people now have has had a significant impact. Search (or Google as a verb) is an integral part of most of our lives. Today, we can publish something online as soon as we feel like it – whether in the form of blogs, wikis, social spaces like MySpace or FaceBook, as well as pictures or videos. We can find almost anything online and we can share our digital creations with the world. We can also connect with individuals.

The main force of the Web is that you don’t need anyone else (postman, broadcaster, photo developer, social convener) to help you reach out to the world and find others who may be interested in the same thing you are. Until recently, we needed an organisation (company, union, association, school) to help us connect with others. Now we can pretty well do it on our own.

One of the main forces of change that will affect how we learn is the weakening of the industrial command & control organisation. We don’t need a third party to mediate our learning because we can find interesting stuff and interesting people (interesting to us, at least) on the Web. I see those workers, who one could call the “Cluetrained’, as already dropping out of the bottom of the industrial organisation’s pyramid and doing it on their own. “It” meaning working, learning, creating and collaborating.

We’re seeing signs of this weakening of the industrial hierarchical model (see Wirearchy for more details), with workers dropping out of the “Corporation” and becoming free agents. Will this trend continue? I don’t know; but it sure appears that a job for life is a thing of the past and learning how learn for yourself, or at least with your own online network, might not be a bad skill-set. Unfortunately, many of us have come through school and training programs where we’ve been told what the learning objectives are and that we will be tested at the end of the course. On completion, we get a certificate to hang on the wall to simulate some kind of actual competence.

The figure below is my first attempt to synthesize these thoughts into a graphic. I’m not an artist, but I’m learning informally ;-)

informal-forces.jpg

In a less structured and networked world, we all will need to learn in unstructured and networked ways. More to follow …

The Woz Wows Sackville

Steve Wozniak, author of iWoz, gave a superb performance at Mount Allison University this evening. The Woz is a very open and friendly person who freely gives of his time in the spirit of learning and collaboration. His presentation this evening covered much that it in his book, but in person you get to feel the passion. People came from all over the region to listen to his inspirational speech, as witnessed by the capacity audience.

conhall.JPG

Our son, Nicholas, is reading the book and he found the presentation very interesting. Being able to hold the attention of a 14-year old, using almost no computer-generated effects is no small feat. Steve Wozniak spoke as if he was on fire, and some people felt that they could barely keep up listening to his fast-paced speech. At the end of the presentation, my friend next to me said, “now that is a very nice man”.

I really liked the part when Woz talked about his time working at Texas Instruments and how he got a job designing calculators because he had the skills and therefore didn’t need the formal certifications. He definitely believes in informal learning and taking charge of your life and your learning.

Afterwards, Nick got his book signed and Dad got the picture.

woz-and-nick.JPG

On professionalism and creativity

I’m reading David Shaffer’s “How Computer Games Help Children Learn” and will be writing a detailed review once I finish the book, which is excellent so far. I can also say that this book is not just about how children learn, as it’s applicable to learners of all ages.

In the section on professionalism, I found a connection between informal learning and professionalism. To quote Shaffer:

Creativity is a conversation – a tension – between individuals working on individual problems and the professional communities they belong to.

This reflects much of what is happening between the bloggers in the informally-bounded educational technology community. We are discussing our individual concerns and issues with the larger community of “professionals”:

A professional is anyone who does work that cannot be standardized easily and who continuously welcomes challenges at the cutting edge of his or her expertise.

Shaffer goes on to discuss Vigotsky’s zone of proximal development [the gap between a learner’s current development level and the learner’s potential level of development]. I believe that professionals immersed in communities of practice or continuously pushing their informal learning opportunities can have a larger zone of proximal development. They are more open to learning and to expanding their knowledge. I have had a huge growth in my professional network since I started blogging. These professional conversations are not possible off-line when you live outside a major urban centre, as I do. Today, active involvement in informal learning, particularly through web-based communities, is key to remaining professional and creative in a field.

To paraphrase Jay, informal learning is more about your network than your knowledge. This seems obvious when you use Shaffer’s definitions of creativity and professionalism. You need the network to engage in the problem-solving conversations at the edge of your expertise.

Informal Learning Unworkshop #4

Jay Cross, Judy Brown and I will be conducting our fourth online Informal Learning Unworkshop starting on February 6th, 2007. In a nutshell, this is what “Learning with Blogs, Wikis and the Web”, will be about:

  • Learn to use blogs, wikis, and other web tools to improve organizational learning
  • Four weeks of online webinars, hands-on exercises, and groupwork to build foundation knowledge
  • One year of professional network and resources to continue learning

Come and join this worldwide community of interest/practice.

informal-learning.jpg

Informal Learning Workshop – Ottawa

I’ll be conducting a day-long workshop on informal learning in Ottawa on 30 January 2007. The event is sponsored by CSTD and members get a discount. Please feel free to contact me about the workshop and add any questions or issues that you would like to discuss. I’ll be arriving in Ottawa the afternoon of the 29th if anyone wants to get together before the event, and I’ll probably be staying at the same hotel. Participants also get a copy of Jay’s book on Informal Learning (a great read).

Informal Learning on the Road

informl_member.jpg
I’m heading out on the road in 2007. I will be giving a one day workshop on informal learning in Ottawa on January 30th, through CSTD. Time and location will be posted early in January. If you plan on attending, please feel free to contact me with your preferences or issues you’d like to explore. After three online unworkshops, I’m excited about trying out this new face-to-face technology ;-)

Immediately after the Ottawa workshop I’m jumping on a plane for ASTD TechKnowlege in Las Vegas. Jay, Judy and I will be presenting on informal learning on February 1st.

I’m really looking forward to seeing old and new faces and engaging in some good corridor discussions. The informal stuff is always the best.

Gracian on Learning

I dusted off the cover of a book I bought many years ago, and found some words of wisdom. The Art of Worldly Wisdom by Baltasar Gracian (1601-1658) to be exact. I found several that relate to informal learning in organisations.

Advice is sometimes transmitted more successfully through a joke than through grave teaching.

The wisdom passed along in conversation has meant more to some than the seven arts, no matter how liberal.

Much of our lives is spent gathering information. We see few things for ourselves, and live trusting others.

A shortcut to becoming a true person: put the right people beside you.

Nothing bewitches like service to others, and the best way to win friends is to act like one. The most and best we have depends on others.

The art of conversation is the measure of a true person. No human activity calls for so much discretion, for none is more common. It is here that we win or lose.

monk.jpg

Informal economy; informal learning

I’ve read most of the Toffler’s books over the years, including Future Shock, The Third Wave and Powershift; and have yet to read Revolutionary Wealth. I agree with Lawrence Fisher (S+B) that the value in their work is not crystal ball gazing but making sense of various patterns:

In retrospect, Mr. Toffler was less a reliable prophet than a brilliant synthesist. Future Shock and its successors, The Third Wave (Morrow, 1980) and Powershift: Knowledge, Wealth, and Violence at the Edge of the 21st Century (Bantam, 1990) were at their best not when predicting what would happen, but when drawing from a vast array of disciplines – science, technology, sociology, and religion – to explain the circumstances of the world at large.

Their latest book says that we are seeing huge growth in the informal economy, “According to the Tofflers, countless other industries and institutions face waves of “prosumers”, who produce and consume products and services outside the monetary economy. This is a historic change in the way wealth is created, the Tofflers write, spearheaded (for now, at least) by the United States.”

Here are some thoughts on education from the interview:

S+B: In the book, you write of education’s failure to move from the industrial age to the knowledge economy. Is homeschooling a prosumer response to this crisis?
TOFFLER:
Yes, now that you mention it. It is an important and growing form of prosuming. The parents do it themselves, because the market does not supply what they want or need, or for that matter what the market needs.

Think about how we learned to use personal computers. PC use went from zero to hundreds of millions of people who know and use PCs routinely, and nobody went to school to learn how.

Instead, chances are you found a guru, and a guru was anyone who bought his PC a week before you bought yours. And there were user groups – volunteers passing valuable knowledge back and forth. If you agree that the PC has had an impact on productivity in the money economy, then the fact that people taught each other how to use this thing without money changing hands is another example of what a big impact prosumers can have on the money economy. Add these things together — homeschooling, teaching how to use PCs, Linux, etc. – and you begin to understand this big invisible economic force. People have written about each of these pieces, but haven’t seen them as part of a huge nonmoney economy interacting with the money economy.

It’s not just parents, but knowledge workers inside and outside of organisations, who are taking learning into their own hands. As the non-money economy is affecting the measured economy, informal learning is affecting education. More and more, we can do it ourselves, whether it be printing our own photographs or learning a new skill. Homeschooling is getting easier with the Internet and so is learning for yourself. Formal training and education (one size fits nobody) can’t react quick enough to our changing needs and expanding fields knowledge.

That’s where I see the importance of understanding informal learning within organisations. It’s happening anyway, and at an accelerating rate. Organisations should look at tapping informal learning, not controlling it. The more free-thinkers and independent learners that an organisation has, the more resilient it will be in times of change. This of course is subversive thinking for any command and control organisation, so perhaps we really need new organisational models. The film crew is an example.

Formal education exploded as we moved into the industrial age one hundred years ago, with larger organisations demanding Taylorist job functions. As the industrial age gives way to a networked age, there is less need for well-defined, cookie-cutter jobs. With fewer standardized jobs, why do we need standardized education, or even standardized training? [I know that there are exceptions to this statement, but they are becoming fewer]