Posts Categorized: Performance Improvement

On-job support is critical

I don’t usually get information about training and performance improvement in the Wall Street Journal but this article clearly spells out the benefits of linking training directly to the workplace. In Lessons Learned, Harry Martin describes two cases and provides several links for further reading. Basically, formal training is more effective if followed up with… Read more »

Invert the Pyramid

In Advice for the Training Department I recommended that those in the training function should concentrate on Communicating & Connecting. Later I suggested that the training department should wake up and smell the coffee or be rendered obsolete. All of this is premised on the fact that our organisational structures need to change in order… Read more »

Proficiency-based training

According to Clark Quinn in this eLearn Article: There is one role for pre-tests, and that is in the realm of allowing students to test out of a course. Learners should be allowed to skip the content they already know if they can demonstrate competency. This is to the great benefit of the learner. But… Read more »

Wake up and smell the coffee

An interesting post made by Rob Wilkins, is a confirmatory data point of what I’m seeing in the corporate learning sector: This morning the CLC (Corporate Leadership Council) released the results of a survey that asked CEOs which areas were to suffer the most in response to the crisis. L&D [learning & development] came out… Read more »

Performance Design Blog

The Centre for Learning Technologies was a hybrid organisation that was university-based, externally-focused and did both research and business consulting. In my three years at the CLT I was involved in about 40 projects and worked with a great team, especially in my first year with Tom Gram, the Director. Tom moved on in 1999… Read more »

The Training Department in the 21st Century

I’m speaking in Toronto next month at the SkillSoft Canadian Perspectives conference and have been developing my presentation, which is based on this post and a previous one, on the changing role of training. The presentation is scheduled for one hour but I have taken the highlights and condensed it to less than 5 minutes,… Read more »

Beyond training

Update: This post is featured on The Working/Learning Carnival along with several other interesting articles. Marketing and training have certain similarities – gaining attention; getting your message across; and changing behaviour. When Seth Godin says that mass marketing is dead, I ask if mass training is far behind: Marketing had an arc, one that started… Read more »

Learnscape Sandbox

Need a sandbox to test out Web 2.0 tools and techniques and see what they mean for your organisation? You may want to check out our Plug-in Learning 2.0 to go: Advice on implementation comes from learning professionals, not software geeks. Jane knows social networking tools as well as anyone in the industry; Harold has… Read more »

Greedy Instructional Design

Last year I wrote that Instructional Design Needs More Agility, saying that it’s time that the training industry develop its own agile approach or risk becoming redundant. Continuing on the theme of faster and more flexible development, Daniel Lemire thinks that programming could use the greedy algorithm as a basis to manage projects. I mentioned… Read more »