Posts By: Harold Jarche

hold the centre

A recent conversation on Twitter between Peter Radcliffe and Chris Corrigan highlighted the need for a political centre that does not polarize those on the edges. “A fundamental Canadian flaw is that the 70% of us who are in the political middle have been raised to be too polite to publicly call the 15% on… Read more »

eighteen years of blogging

Today marks 18 years of blogging here. My first post in 2004 was quite short, just stating what I was interested in discussing on my web log. One year later I wrote about the benefits of blogging: Using a feed reader (via RSS), saves a lot of time and bookmarking. The information I get from… Read more »

perpetual beta — our new normal

The perpetual beta model describes how knowledge can flow between professional networks, communities of practice, and work teams. It shows that it is necessary to connect all three in order to ensure a diversity of ideas and perspectives — as well as safe places to test these — in order to support increasingly complex collaborative… Read more »


Richard Claydon tells a story about a ‘super-connector’ he once worked with. This person was highly respected by everyone and could get things done across departments, ignoring the official hierarchy. “In today’s interconnected complexity of work, it is next to impossible to isolate performance to the granular, individualised level of a KPI. Everything happens in… Read more »

we need less professing and more doing

I mentioned in decision-making and trustworthiness that the roles of Professors, Stewards, and Experts are not as trusted as Doers, Connectors, and Catalysts. The role of Professor is ranked as the least trusted. During this pandemic the mainstream media, public health agencies, and governments have predominantly used the least trusted roles — Professors & Experts… Read more »

getting to a new normal

The global pandemic has been a wake up call and an opportunity. It has shocked our market economy and society. Over the past two decades we have seen many experiments and movements toward a more equitable, sustainable way of living on this planet. We have made the rules for how we are governed and how… Read more »

the retrieval quadrant

“The medium is the message.” —Marshall McLuhan In 1988 Marshall and Eric McLuhan published The Laws of Media. These tetradic laws state that every new medium (or technology in the broader sense of the word) has four effects — Extend, Obsolesce, Retrieve, Reverse. This is how Derrick de Kerckhove explained the media tetrad when he was… Read more »

light a flamethrower

On the last Friday of each month I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Sometimes it’s better to light a flamethrower than curse the darkness.” —@TerryandRob “To think critically is always to be hostile — thinking itself is such a dangerous enterprise.” —Hannah… Read more »

sparking curiosity

“The cure for boredom is curiosity. There is no cure for curiosity.” —Dorothy Parker The primary work skills of the past century can be summed up as — compliance, perseverance, diligence, and intelligence. These skills were needed for routine work and standardized jobs. Historically we have used human labour to do what machines cannot. First… Read more »

the balance between emotion and logic in the digital age

The recent research report — the rise and fall of rationality in language — shows a significant shift to emotion in the published public discourse  during the 1980s, after 130 years of predominately logic and reason. After the year 1850, the use of sentiment-laden words in Google Books declined systematically, while the use of words… Read more »