Learning

Learning

entangled thinking

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About 500 years ago a new communications technology came along and changed the face of Europe — print. The Protestant Reformation saw the rise of religious wars, which were later followed by the scientific revolution and The Enlightenment. An age of exploration followed, which brought not just gold and silver to the coffers of Europe, but new foods such as potatoes from the Americas, to fuel the Industrial Revolution. These new foods increased the population and in turn brought about the demise of the Indigenous people of the Americas.

Did print help to enable democracy, and is that why the founders of the USA put freedom of the press into their Constitution? If print enabled democracy, will the emerging digital (electric) medium destroy it? Yuval Noah Harari thinks this may be the case, “The main handicap of authoritarian regimes in the 20th century — the desire to concentrate all information and power in one place — may become their decisive advantage in the 21st century.” 

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we are on our own

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The invasion of Ukraine by Russia highlights how much we are alone in this world. We have not advanced from the 19th century ideal of the nation state. Organizations that focus on our global common humanity, like the United Nations, have been useless in stopping the carnage in Ukraine. The fact that Russia, or any other country, has a permanent seat on the Security Council underlines the UN’s inherent weakness to deal with belligerent states. The weakness of the global order shows how difficult it will be to deal with the impact of climate change.

Most countries today have lifted public health measures to counter the SARS-CoV-2 airborne viral pandemic. Those people who are at-risk or immunocompromised see first-hand how our institutions and markets will help people deal with the impacts of climate change — they won’t. It has become obvious that we are on our own.

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learning on the edge of chaos

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“the future of work will be based on hacking uncertainty” —Esko Kilpi

Esko Kilpi passed away in early 2020 and his work had informed my own for many years. He published a number of essays on Medium and I would like to curate some of the highlights from 2019.

“Instead of thinking about the organization let’s think about organizing as an ongoing thing. Then the managerial task, but not necessarily a manager’s task, is to make possible very easy and very fast responsive interaction and formation of interdependent individuals into value creating groups.” —2019-01-15

“We live in a time when we have compartmentalized ourselves into disciplines, using highly engineered processes in the name of efficiency and productivity. But if success is a result of learning and innovation, we need to think differently, we need to cross boundaries to create new insights.
Crossing boundaries is always about working with differences. This is why differences are potentially conflictual in nature, and this is something we should now welcome. Conflicts give rise to the possibility of innovation and the potential for finding totally new solutions.” —2019-01-21

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knowledge flows at the speed of trust

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Transparency

Businesses that are open, transparent, and cooperative are more resilient because they rely on people, not processes. In a transparent organization there is no way to game the system as an individual. A transparent business focuses on long-term value, not short-term profit. It can also foster innovation, as diverse ideas come to the fore when people openly share their ideas. Workers become a social network, cooperating in order to make the organization better.

Knowledge networks are similar. They function well when they are 1) based on openness, which 2) enables transparency, and 3) in turn fosters diversity — all of which reinforce the basic principle of openness. In such a transparent workplace, the role of management is to give workers a job worth doing, the tools to do it, recognition of a job well done, and then let them manage themselves.

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from training to learning to performance

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I have been reading in several places recently that a new concept of learning in the flow of work, or workflow learning, is the latest advance in the learning & development field. It’s not that new though.

So I dusted off my copy of Electronic Performance Support Systems (1991) by Gloria Gery, which begins with an identification of problems with the training industry.

  1. Training (and learning) was moved out of the actual job context.
  2. The experts were removed from the novices.
  3. Post-training support was reduced to manuals, an occasional job aid, and intermittent supervisory commentary.

Does this sound familiar in any workplace today?

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sensemaking networks

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Where have you been getting your news about the pandemic or the invasion of Ukraine? Mainstream media? Twitter?

And of course some of what I end up reading through Twitter originates with traditional news outlets like the Times or CNN. But Twitter is simply faster than any other medium at picking up the shifting momentum of a global event like the Ukrainian conflict. You see the street-level demonstrations in St. Petersburg and Moscow the second they erupt. You pick up reports about EU nations rallying around the proposition of kicking Russia off of SWIFT. You get real-time expert assessment walking through the challenges of an occupying army holding a city of Kyiv’s size, or the potential pain that the West could inflict on Putin’s inner circle of oligarchs — ideas that usually won’t make it to the op-ed pages for another day or two. —Networks Versus Tanks

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eighteen years of blogging

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Today marks 18 years of blogging here. My first post in 2004 was quite short, just stating what I was interested in discussing on my web log. One year later I wrote about the benefits of blogging:

  • Using a feed reader (via RSS), saves a lot of time and bookmarking.
  • The information I get from bloggers is usually weeks ahead of the mainstream press. Call this competitive intelligence.
  • By blogging, I have raised my profile on the web and increased visits to my site by a factor of 1000 in less than one year. This is cheap marketing.
  • I use my database of posts when preparing reports, proposals, and presentations. It helps to have a searchable system.
  • Blogging forces me to think and reflect in order to write, so that what was just an idea in my mind becomes more concrete.
  • The underlying technology of easy posting and RSS to keep track of things, makes a lot of sense for collaborative learning and collaborative work — two areas of interest for my business.
  • Through blogging, I have met a number of business partners.
  • Blogging keeps me in touch with a lot of interesting people and expands my view of the world, providing new ideas for my business.
  • When I have a problem, especially a technical one, I post it on my site or someone else’s and usually get an informed answer within 24 hours. It’s like a large performance support system.
  • It allows people to get to know my opinions before they engage me as a consultant — saving time and potential frustrations.

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we need less professing and more doing

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I mentioned in decision-making and trustworthiness that the roles of Professors, Stewards, and Experts are not as trusted as Doers, Connectors, and Catalysts. The role of Professor is ranked as the least trusted. During this pandemic the mainstream media, public health agencies, and governments have predominantly used the least trusted roles — Professors & Experts — to get their message across. No wonder we are seeing cities in Canada occupied by dissidents and our international border crossings blocked.

These people — who come from a variety of backgrounds and are not singularly aligned — agree on one thing. They do not trust the government. They do not trust the experts who have told them that vaccines are safe and effective. They trust the government so little that they want to unilaterally eject the elected governing party and its leader, the current Prime Minister.

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sparking curiosity

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“The cure for boredom is curiosity. There is no cure for curiosity.” —Ellen Parr

The primary work skills of the past century can be summed up as — compliance, perseverance, diligence, and intelligence. These skills were needed for routine work and standardized jobs. Historically we have used human labour to do what machines cannot. First the machines caught up with us, and surpassed humans, with their brute force. Now they are surpassing us with their brute intelligence. There is a decreasing requirement for machine-like human work which is routine, standardized, or brute.

While the industrial economy was based on finite resources, a creative economy is not. There is no limit to human creativity. We have to make a new social contract — not based on jobs — but enabling a learner’s mindset for life.

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the power of social learning

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On 26 January I will be presenting on — The Power of Social Learning: Building Knowledge, Community, and Trust — hosted by Valamis LXP. Several questions have already been submitted by some of the over 150 participants registered so far and I will not have time to address most of these. Instead, I will try to answer these here — by topic — though they mostly do not directly reflect the content of the presentation. Some of these questions would require much more contextual understanding to give an adequate response and others could make for a month-long consulting assignment.

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