“Muse on Gutenberg”

I’m posting the comment to my last post here because it deserves to be highlighted and available to those who only read this blog through an aggregator. The author [you could include your name, even though I have an idea] explains the key issues in our electric/internet era in a much better fashion than I can. When we had our CSTD breakfast meeting today, explosive change of this type did not even register with most participants. We spend too much time looking into the rear view mirror.

If you can’t decrypt the following, then start with McLuhan for Managers.:

muse on gutenberg
Submitted by Visitor on Tue, 17/05/2005 – 02:36.

Agree, the “printed word is already being pushed aside by the likes of IM”. IM is called ‘chat’ essentially because it mimics ‘speech’ afforded by instant electric interaction, not printed text. The medium of IM is ‘electric speech’ as an effect, not text.

‘The Daily Telegraph’ newspaper, conversely, tried to reclaim text as its ‘medium as message’ by appropriating the instant effect of reportage enabled by the electric telegraph.

What’s happening therefore is an erosion of the alphabet into orality because electric communication in its effect is speech-based (audio-tactile), not print-based. Hypertext is non-linear and speech-based (acoustic) because linear space as a ‘print-based’ narrative can be circumvented with every hyper-link. We’re not required (forced) to follow narrative from word to sentence, paragraph, page, chapter, etc. anymore, as was the case for 500 years. Just bookmark it, if anything.

As a result, as McLuhan said, the ‘user is the content’ driven by the users purpose for learning–context dependent on their sophistication, intentions, needs, capabilities, desires, etc.

Their lived ‘context’ subverts mere text. Context as scope, depth, relation, pattern, process, tangent, association, bridge, etc. are spatial, non-linear, non-Euclidean metaphors. Effect and cause collapse together with instant time and space. Real-time communication therefore is speech-based and aural–timeless, always floating in the present tense, so ideas have to be bounced.

‘Bounced’ back and forth communication in IM requires repetition, resonance, the structure of lyrics and poetics, in order to get something across Learning from the rappers, IM becomes more and more acronym RAP (brb). Rhythm is repetition, repetition, repetition…’read my lips’. Rhythm is tribal. Yet IM itself is be replaced by video chat just as blogs are being replaced (subsumed) by video-blogs. The bell tolls for print.

The tragedy of Gutenberg resulted from the German Protestant bible competing against the Christian latin, the infamous Reformation. A time of nasty inquisition. The effect was that the Renaissance (Church) got replaced by the Enlightenment (State), pushing rationalism further known as Modernism, Objectivism, Formalism, Realism, Socialism, blah, blah, most of the ‘isms’.

Now, linear education has been reversing (imploding) since the telegraph, ushering in post-structural and postmodern (just used to be called, rhetoric)–in painting, Dadism, Surrealism, and in music, all that dissonance and jazz. And, non-linear narratives become (one liners) staged improv (Bush-isms).

Now, Cartesian sciences have little hope of probability against non-linear narratives unless they teach ‘method’ to save face during their ‘culture wars’. That is, method is first show as constructed for objectivity (sorry Plato)–a centimeter is a usefully contrived unit of space, not an intrinsic eternal form.

As non-linear modes of perception become more and more prevalent to subsume linear print ‘concept-based’ text, science is forced to become more and more multidisciplinary (i.e., accountable to its methods, not extoll its contrived objectivity). We don’t need to globalize. We can internationalize, instead… ecologies subsume boundaries.

Because the ground keeps moving… IM is speech-based or percept-based media so our speedy typed texts are basically concepts fast parsing into speech-based thinking. Speech is Q&A, interactive, dialogic, fluid and interpretive, not definitive like your everyday print-based dictionaries. Dynamic flux not static statements create persuasion–action. Verbal contracts replace written. Networked relationships superimpose individuals. In short, Clark might well quip in, say, less than 10 years, the ‘tragedy’ of non-linear video and speech”, pushing poor old linear Gutenburg out the pixel.

It’s a dangerous time. The orals versus the prints (arts vs. sciences)–we’ll need a graphical operating system about now… not just cute Penguins. Balancing linear and non-linear depends on the balance of competing mediums (i.e., multimedia/convergence).

So the real battlefield will be information or knowledge design–the competition between written print, image and sound/speech. The content providers trying to construct meaning interaction is coming to everyone’s multimedia desktop, as a basic skill set, not just the 3R’s

McLuhan saw the need to see this shift as a civil imperative–to ‘perceive the grammar of communication’. If we confused message as medium, we’ll drown in violence from media fallout (PAX American). The medium is unconscious (i.e., seeing the word at the expense of the alphabet). The printed alphabet created linearity. Gutenburg just pushed it upon us faster using his 15th century xerox. Now we need him back before we dump narrative (keyboard) overboard with Dragon Naturally Speaking. That’s a tough challenge, ahead, to master the matrix…

As we ponder how to tinker with the ADDIE instructional design model, developed to train soldiers for WWII, the real issue is what are we going to do in the post-print world that is fast approaching. I think it’s time to master more of the non-linear and non-literate media (e.g. Flickr & podcasting)

CSTD Fredericton

I’m at the CSTD Innovations in Learning Symposium in Fredericton. We gave two presentations today, so I missed most of the others. Stephen has posted some of what he saw and has given a quick overview of Clark Aldrich’s keynote. I agree with Stephen’s comment on the lightness of this talk, but then it was a pretty mixed audience. The statement that stuck with me was a sidebar where Clark described the "tragedy of Gutenberg"; the fact that the printed word has pushed us into a linear educational model. It’s an interesting concept, especially in light of the fact that the printed word is already being pushed aside by the likes of IM shorthand and hierarchy-subverting hyperlinks.

Since I missed most of today’s sessions, I’m looking forward to attending one of the longer presentations tomorrow.

CEOS Halifax

I just came back from the Conference on Engaging Open Source in Halifax. Good to see some fellow bloggers, like Steve and Iain, but probably the most informative session was from Robert Charpentier of Defence R&D in Valcartier QC. Robert and his colleagues have recently released a report entitled Free and Open Source Software Overview and Preliminary Guidelines for the Government of Canada. This is a must-read report if you work in or with the federal government. Robert told me that Ontario and Quebec are moving in the same direction as the federal government; to include FOSS in all procurement considerations. This is a big deal and I encourage the open source communities to examine the report and ensure a seat at the procurement tables. There will be many opportunities for the training & education sector here as well, if you understand the requirements and know the subject area (hint).

The best piece of information during this conference came from Robert. He said that the OS collaborative development process is very effective, and their analysis of 287 technical reports showed that bug fixes for proprietary software take an average of 10 days while bug fixes for open source software take an average of only one day. The OS community is much more effective and efficient than any proprietary counterpart.

There were a lot more data in all of the presentations but my clear understanding after the day is that open source is not a fringe movement when it is accepted by Sun Microsystems, IBM, Novell, the Government of Canada and the EU. If these behemoths get it, then I really don’t see any more of a need to make the case for open source. The OS cluetrain has left the station.

A Discretionary Digital Divide?

Seth Godin takes on the over-hyped Digital Divide – that invisible wall separating the Internet connected and the disconnected – stating that the new digital divide is more a matter of choice. Those who choose to engage in the social web, the "Digerati", subscribe to RSS feeds, read meta-blogs, write their own blogs and avoid the mainstream press. So what does this mean, other than the fact that we have a new label? According to Seth:

As a result, your most-connected, most influential customers are part of the digerati. They can make or break your product, your service or even your religion’s new policies. Because the Net is now a broadcast (and a narrowcast) medium, the digerati can spread ideas.

The second thing to keep in mind is that the digerati are using the learning tools built into the Net to get smarter, faster. A new Net tool can propogate to millions in just a week or two. Unlike the old digital divide, this means that the divide between the digerati and the rest of the world is accelerating.

Using the Law of the Few as described in Gladwell’s The Tipping Point, it seems that the Digerati are simultaneously playing the key roles of Mavens, Connectors and Salespeople.

Blogs – Essential Tools for Small Business?

According to an HP Report, more small businesses are including blogs in their business marketing plans. This link, through Small Business Trends (which includes some additional charts), explains what has been fairly obvious to me. Small businesses cannot afford pricey marketing campaigns, and blogs allow them to have direct conversations with their customers. For those offering services to small businesses, Anita Campbell suggests:

Web design firms need to incorporate weblogs into their offerings. Partnering with blog consultants could be a good marriage, since blogging is such a different animal from a typical business website. Let the blog consultants worry about the unique marketing aspect of blogs and training clients how to use them. The design firms can focus on what they do best: customizing the designs, actually building the blogs, and integrating them with businesses’ commercial websites.

As a small business, I have my own reasons for blogging.

Higher Ed Social Software Project

Brian Lamb at UBC has just received some funding for the development of weblogs for higher education. The project includes UVic and BCIT as partners, and Brian states;

What did we propose to do? Nothing less than creating and sharing a framework for social software applications for BC’s higher education institutions. In less grandiose terms, we have proposed to create a set of policy recommendations, tutorials, templates, and multimedia resources that can be reused by a school that wants to support weblogging and wiki use (and possibly other social software tools) for its own community. We also hope to foster a community-centered model for sharing expertise amongst practitioners attempting to develop their own projects.
We intend the project to be platform-agnostic: we will definitely be using Movable Type and Drupal, but do our best to ensure that resources we create are not tied in with any one system.

This is very refreshing to see such an initiative that includes the use of open source software, connects various systems and does not tie these academic institutions into a long-term relationship with a given technology vendor. The group now has the choice of private sector partners, without being handcuffed to any particular system. It’s about time, and it’s wonderful to see this happening in Canada :-)

Analysis not required for traditional media

Having just discovered Michel Dumais, the author of the article comparing open source vs proprietary software costs in Le Devoir, I now find out that he is leaving the newspaper. After working there for six years, Dumais decided to leave when he was told to return to traditional technology reporting and basically “dumb-down” his articles on open source software and the impact of technology on society. He mentions being asked to focus on the hard facts of technology, and to minimize his analysis. This editorial request followed directly on Dumais’ piece about the GRICS learning portal software that I mentioned this week.

However, Dumais (also a blogger), sees all of this in a positive light, and gives his readers these parting words:

Soyez zen et gardez plutot vos énergies – continuer d’encourager l’appropriation du libre dans tous les domaines de la socièté civile, lorsqu’il est le meilleur outil disponible. Et à  surveiller de près le nid de frelons.

my translation: Be Zen-like and keep your energy to continue to support the use of open source in all sectors of civil society, wherever it is the best tool available. And keep a close eye on the hornets nest.

Merci Jacques.

The Cluetrain Translation Engine

From the Cluetrain Manifesto, we had thesis #3 stating that “Conversations among human beings sound human. They are conducted in a human voice.” So what do we get from the recent Adobe/Macromedia merger?

“Adobe’s mission remains the same “to help people and businesses communicate better. With the acquisition of Macromedia, Adobe strengthens its mission through the combination of leading-edge development, authoring and collaboration tools ?” and the complementary functionality of PDF and Flash.”

Since this doesn’t really make any sense, Daring Fireball puts a human translation of the press release on the web:

Where by “complementary” we mean “the two leading technologies that irritate people when they’re used in lieu of regular web pages.” Note that we’re using PDF to serve this very FAQ – in our synergistic future, perhaps we’ll serve our FAQs in a hybrid PDF/Flash format. One can dream.

Which brings us to Cluetrain thesis #20, “Companies need to realize their markets are often laughing. At them.”

Blogging for dollars

Joe Dysart has written an article for Sales Promotion Magazine on blogging for the average business. He interviewed me a while back and has compiled an easy-to-read, non-technical overview of blogging for business. An example:

So how do you get a blog up and running? For starters, you may want to check out Blogger.com, a free hosting site where you can set up a pilot blog for your organization in a matter of minutes. The primary advantage of using a system like this is that all the technical details are handled by the site – although you’ll need to put up with Blogger.com’s self-promotional ads if you want the service for free.

After piloting a blog, and if you’ve gotten positive feedback from your experimental site, you may want to buy your own blog publishing software, and bring your blog in-house. Moveable Type is cited by many in-house bloggers as their package of choice, but there are others available on the market. Before you buy, you’ll probably want to check out Blog Software Breakdown, which offers an exhaustive feature-by-feature review of virtually every major blog publishing software package currently on the market.

Even after you think you’ve worked the kinks out of your pilot blog, experienced bloggers advise you to open your doors to the world-at-large without a lot of fanfare. Better to make your mistakes before a few helpfully sympathetic friends, say experts, than fall on your face before the cruel, cruel world.

Three blogs are covered in the article – mine, a real estate blog and one for an executive coach. This is a good reference piece for the uninitiated, and there are lots of those, in spite of Technorati’s tracking of +8 million blogs.

Virtual Work

Over lunch today, we discussed the trials and tribulations of work and the different challenges faced by salaried employees and independent virtual workers. Being a virtual worker or virtual student can be quite lonely whereas the opposite may be true as a face-to-face, salaried worker. The latter has no choice in who he or she may have to face with day-to-day regularity. Good bosses are wonderful, but their opposite can lead you down a slow path to depression.

All of this talk reminded me of the joys of working for yourself, much of which is as part of a virtual team. I had recently come across these rules for virtual web design work from The Useful Arts which I’ve summarized:

Stick to small groups, and
if you’re the leader, give up control, because
there is no leader, so
have complete trust, and
allow for total transparency, but
provide clear & achievable goals, while also having
an open ended final goal.

These are good rules, because virtual work requires a lot of trust, intuition and initiative. I disagree with the last part, because I think that there should be a final goal, so that at some point the project can be considered over and everyone can get paid. This way, everyone will want to work together again.