constant doubt and outrage

When I was visiting Rome in 2012 I met a fellow tourist, an older gentleman from Australia, who told me that he had stopped a pick-pocket on the train who was trying to lift his wallet. He had cried out and grabbed the thief’s hand. As the train came to a stop, the locals on the train created a human wall and forced the thief out, while at the same time calling for the police. They then apologized on behalf of their city. Rome is a 2,750 year-old community that keeps on trying, in spite of its challenges, because its people believe in the city. This is how most humans act — cooperatively — most of the time, as this is part of our common social suite.

The Internet of Beefs (IoB)

But we are also influenced by our social networks and when these become what Venkatesh Rao calls the Internet of Beefs (IoB) then we collectively drag ourselves down. Rao defines two groups — Knights and Mooks — who continuously do battle on digital social media. Each Knight has many follower Mooks, and these Mooks do battle in the Knight’s name. Rao says that one such Knight is Nassim Nicholas Taleb.

“And in one corner by himself, of course, is Nassim Taleb beefing with all comers on all topics … Taleb muddying the factional boundaries of the culture war is one of the few genuinely amusing theaters of the conflict on the IoB. The blast radius around his twitter feed is not a safe space for anyone besides members of his own cult of Mesopotamian personality.”  —Venkat Rao

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turmoil and experimentation

Renee DiResta discusses the challenges brought about by the printing press — invented in Europe in 1450 —  and compares these with the current effects of digital networks in — Mediating Consent.

The printing press, invented approximately 50 years before the 95 Theses, extended Luther’s reach from the door of the cathedral to the entirety of Europe. His criticisms of the Church were the first use of mass media: critiques of Catholic doctrine in pithy, irreverent pamphlets, produced at scale and widely distributed. As a result, Luther ushered in not only Protestantism, but an entirely new media landscape: one in which traditional gatekeepers — the church, wealthy nobles — no longer held a monopoly on the information that reached the people. The Catholic Church responded, of course, with pamphlets of its own — defending Catholic doctrine, refuting the new heretics, fighting the battle for hearts, minds, and Truth. —RibbonFarm

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complex networks of trust

What is innovation? — it is not so much about having ideas as it is about connecting and nurturing ideas.

“History tells us that innovation is an outcome of a massive collective effort — not just from a narrow group of young white men in California.”Mariana Mazzucato

Markets do not work in isolation from the public sector. Everything is connected. The lone genius does not exist. Networks of trust are what create value for society.

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in spite of the stupid

I have frequently said that leadership today is helping make our networks smarter. Much of what we are is a direct effect of who we know and interact with. Our social networks have significant influence on who we are.

“Most of us are already aware of the direct effect we have on our friends and family; our actions can make them happy or sad, healthy or sick, even rich or poor. But we rarely consider that everything we think, feel, do, or say can spread far beyond the people we know. Conversely, our friends and family serve as conduits for us to be influenced by hundreds or even thousands of other people. In a kind of social chain reaction, we can be deeply affected by events we do not witness that happen to people we do not know. It is as if we can feel the pulse of the social world around us and respond to its persistent rhythms. As part of a social network, we transcend ourselves, for good or ill, and become a part of something much larger. We are connected.” —Connected

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paying for online freedom

Back in 2007 I suggested that the first step to take in online sensemaking is to free your bookmarks. Social bookmarks reside online, not in your browser, so they can be accessed from multiple devices and easily shared. My own journey went from Furl, to Magnolia, to Delicious, and most recently to Diigo. Today I decided it was time to make another move — to Pinboard. This is a paid service and adds to several others that I now pay for, such as 1Password, Fastmail, Zoom, and Tweetbot.

Paying for online services makes for a healthier web, in my opinion. It means that service providers are not motivated to sell advertising and/or user tracking. A recent thread on Twitter by the founder of Pinboard gave me the impetus for this move. It was about the flawed business model of Medium, a ‘free’ blog hosting site that I used for a short time and then left.

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the internet and democracy

I got off Facebook about 10 years ago. I know that this has had no impact on the company or its business model. When I saw in 2007 that Facebook was selling user information, I knew I could not stay on the platform much longer. But the lure of network effects, where it takes almost no effort to connect with other people, is too powerful for most of us.

Facebook is convenient. For most businesses it is suicide not to be on Facebook. It is an extremely convenient way to connect all your online communication and most of your digital content consumption. It is so convenient that it is the only way some people connect online. In thinking about Facebook, I noted that we may be heading toward a platform-dominated global social network that will not only shape our behaviour but narrow the scope of our humanity.

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countering populism

I would say that populism is the first refuge of a scoundrel and a literate, engaged, and networked citizenry gives no such refuge. But education alone is not the answer to the constant outrage we are witnessing as many societies polarize on political lines. Even highly educated people can be bigots, racists, and misogynists. Society’s answer to populism is not a return to the old ways, nor an ironic post-modern shrug, but rather a new meta-modernity — multi-layered, relational, and global.

Slovakia’s president, Zuzana Caputova elected in March 2019, suggests a way out of the populist quagmire. The answer is to be calm, rational, and to embrace others, much like a universal mother.

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cracking the chambers

Thi Nguyen, Associate Professor of Philosophy at Utah Valley University describes two related but distinct phenomena of collective human behaviour — bubbles and chambers.

An epistemic bubble is what happens when insiders aren’t exposed to people from the opposite side.
An echo chamber is what happens when insiders come to distrust everybody on the outside.

An epistemic bubble, for example, might form on one’s social media feed. When a person gets all their news and political arguments from Facebook and all their Facebook friends share their political views, they’re in an epistemic bubble. They hear arguments and evidence only from their side of the political spectrum. They’re never exposed to the other side’s views.

An echo chamber leads its members to distrust everybody on the outside of that chamber. And that means that an insider’s trust for other insiders can grow unchecked. —Big Think 2019-09-16

Nguyen believes that echo chambers are the real problem because members “are far more entrenched and far more resistant to outside voices than epistemic bubbles”. They do not trust people outside their chamber. These echo chambers can exist on all sides of any political spectrum. Nguyen concludes that, “To break somebody out of an echo chamber, you’d need to repair that broken trust”.

So what can be done?

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free cities attract creative individuals

Why have certain cities fostered creativity over time?

“First, the protection of personal and economic freedoms changed the local culture, making it more receptive to innovations and new ideas. Second, the new institutions also changed incentives, through a more meritocratic and inclusive social environment, but also by encouraging works of art and innovations that would enhance the prestige of the city. Third, free cities attracted talented and creative individuals who escaped censorship and persecution elsewhere, and this created role models and facilitated social learning, breeding new generations of innovators.” —VOX 2018-01-06

This study of European city development showed that first the space must be amenable to creative individuals and then people can flourish. This is similar to the conclusions of Eric Weiner in The Geography of Genius who identified diversity, disorder, and discernment as keys to creative genius.

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sensemaking in a liquid world

The printing press changed the world. It introduced new forms of expression and enabled better and faster information sharing. Print enabled individual interpretation of the bible and resulted in the questioning of the established Christian church and later the Protestant Reformation. Written manuscripts became obsolete luxury items. A new public discourse was enabled by print and the ensuing literacy of more people. Of course the dark sides of printed works include propaganda, jingoism, and xenophobia.

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