Posts By: Harold Jarche

focus on the system

I recently wrote that with increasing complexity and interconnectedness, we all need to be better detectives in order to make sense and understand our world. The field of human performance improvement is a systemic method of doing detective work to find out how people perform in an organization. W. Edwards Deming stated that, “I should… Read more »

stop doing dumb shit

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Stop doing dumb shit and I’ll stop being negative.” —@Fisman “Even if you’re fully vaccinated, the CDC still recommends not using Reply All to thank or congratulate one person.“ —@Aisha_Dickerson I am the very… Read more »

yes, all models are wrong

“Remember that all models are wrong; the practical question is how wrong do they have to be to not be useful.” —George Box So how do we know when a model — particularly one of our preferred mental models — is wrong? It is difficult to change our mind but that is what any good… Read more »

detective work

For the past few months I have been engaged in a couple of programs that focus on organizational performance improvement. In the Performance-based Learning program we ask — What is the performance gap and what are the influencing factors? This is part of the Performance Detective role. In the Emerging Stronger Masterclass, one of the… Read more »

distributed work

I have been working remotely and doing distributed work since 2003. It’s remote work because I live ‘far from the madding crowd’, in a town of 5,000 people, with lots of cows within town limits, many pheasants, and a few coyotes. The closest metropolitan areas are Boston (850 km) and Montreal (1,030 km) and both… Read more »

leadership has a price

I served for 23 years in the Canadian Army. As a young infantry officer, the concept of leadership by example was drilled into us. One event remains in my memory from almost 40 years ago.  A fellow junior officer had just joined the regiment. He had graduated from university then joined the Army and did… Read more »

four hundred finds

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. This is #400. “We can succeed only by concert. It is not ‘can any of us imagine better?’ but, ‘can we all do better?’ The dogmas of the quiet past are inadequate to the… Read more »

we need simulation!

The background to this story, explaining the difficulties I had in trying to establish a methodology to select simulation in the support of training programs is here — L&D Outside the Box. That story started in 1994 and ended in 2013. I do not know what has transpired since then, but I do hope that… Read more »

leave standard methods to the machines

Any situation at work can first be looked at from the perspective of — is this a known problem or not? If it’s known, then the answer can be looked up or the correct person found to deal with it. Known problems require access to the right information to solve them. This information can be… Read more »

good friday finds 2021

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “The day life got better was the day I stopped arguing with people who don’t read.” —@MrErnestOwens “COVID Haiku: Coffee in morning. Then a bunch of stuff happens. Red wine in evening.” —@JohnCHavens “Really,… Read more »