Sensemaking is a manual skill, which can be assisted with various tools, but the most important tool is our mind, using good practices.
Ideas often emerge in the complex domain, which is where people working in a network economy need to be active, probing, and playing. We also need to do shallow dives into the chaotic domain. Neither of these activities will be helped through automation. If anything, automation will make us lazy, or unaware.
The process of seeking out people and information sources, making sense of them by taking some action, and then sharing with others to confirm or accelerate our knowledge, are those activities from which we can build our knowledge. Managing and sharing information, especially through conversations, are fundamental processes for sensemaking in the complex domain. Sensemaking is acting on one’s knowledge.